QA Analyst FCC

Current work authorization for Canada is required for all openings.

You will be working on a 100% remote schedule as part of Fidelity’s dynamic working arrangement.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody, and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

How You’ll Make an Impact

The Quality Assurance Analyst FCC is primarily responsible for creating, reviewing, and executing test cases to ensure applications are defect-free. The QA Analyst ensures that quality standards are met and adhered to by using their knowledge, quality assurance methods, tools, and techniques. Testing automation outcomes from business automation projects, such as RPA workflow systems.

What You Will Do

1. Assist in developing test plans, test cases, test scripts, and test reports on multiple projects of varying sizes. Validate that user expectations are achieved during the testing process.
2. Perform testing on various software: Successfully complete manual and automated testing within the given timeframe. For agile projects, participate in daily stand-ups and other scrum meetings to ensure alignment and progress.
3. Validate that user expectations are achieved during the testing process. Collaborate with the business and/or product owner and acquire user sign-off on test results. Participate in Sprint retrospectives to continuously improve the process.
4. Foster a culture of transparency, leadership, and collaboration: Collaborate with the business after test cycle completion, report on testing results, and identify process improvements. Participate in sprint retrospectives to determine the best approach to future projects. Strive to always exceed client expectations by providing consistent, high-quality service. Take a customer-centric approach in responding to people and situations, ensuring all interactions are handled professionally and positively.
5. Assist with the development of testing routines and procedures: Analyze information and evaluate results to choose the best solution or approach to testing. Continuously refine testing processes to improve efficiency and effectiveness.
6. Collaborate with team members on design specs: Liaise between BSA, QA functions, and UAT to ensure seamless integration and execution. Ensure the environment reflects business requirements for test execution and meets all necessary criteria for successful testing.

Skills and Knowledge

• Knowledge of Quality Management Software and Processes.
• Experience or knowledge with JIRA, Confluence, and Zephyr add-ons for JIRA Agile.
• Understanding of Agile, Scrum, and Waterfall Methodologies.
• Familiarity with web development and cloud computing.
• Business Process Understanding to effectively translate business needs into technical requirements.

What We’re Looking For

• Minimum 1+ year of experience in Manual and Automated Quality Assurance
• Post-Secondary Education, or equivalent experience
• Previous experience in a technology role (development, QA, or business systems analysis), or in an operations role in the financial services/ brokerage industry.
• Strong organizational and time management skills.
• Strong computer/technical skills with a focus on quality control.

Nice to Have:

• Experience or knowledge of Test Automation Tools, such as Selenium, Cucumber, Katalon.
• Canadian Securities Course (CSC).
• Agile Training Course.
• ISTQB Foundation Level.
• Business systems analysis training.

Some of the ways we’ll help you feel valued and supported as part of our team:

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
• We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.