QA Analyst

QA Analyst

Location: Toronto, Canada

Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. Our user-centric approach provides a holistic, real-time view of healthcare operations, connecting disparate information across the enterprise – thus giving organizational leadership the contextualized data they need to make better informed decisions.

RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology – including AI - to deliver market leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all.

What You Will Do:

The QA Analyst will report to the Principal Technical Architect, responsible for supporting the Global R&D department. The QA Analyst will contribute to ensuring that software releases are of high quality, fit for purpose and have successfully completed testing. The successful candidate will have previous experience in manual software testing and will be able to identify, anticipate, create and execute highly comprehensive test cases based on pre-written acceptance criteria of functionalities including negative tests and boundary conditions. They will have the ability and skills to understand the product business domain and clearly create reports of discovered software bugs to ensure the quality is maintained at a high level. The applicant will, first and foremost, be a high-calibre tester.

A crucial part of the role is to:

1. Be an active member of a SCRUM team, following agile practices.
2. Understand business requirements.
3. Write detailed test plans/test scripts based on acceptance criteria from User Stories written by the Product Owner.

Additionally, this person will be responsible for:

1. Manual functional testing of the team deliverables (In-sprint and regression) following internal testing standards and quality & release plan.
2. Discovering, reporting and tracking bugs using VSTS.
3. Knowledge shared with the team to promote agreed quality standards.
4. Liaising with other QAs to ensure the quality and release process is followed according to the quality & release plan.
5. Promoting quality as a key focus.

The role requires an individual that has the ability to work to tight deadlines. The role holder will have strong written and verbal skills, and be able to work well in a team environment.

What You Will Gain:

This is an excellent opportunity for you to join a global leader in healthcare safety, building up your skillset using innovative tools and technologies along the way. You will grow and develop, and be a part of an amazing international team, advancing your career further.

Experience/Knowledge You Will Need:

The candidate would ideally have:

1. Minimum of 2 years’ experience as a QA Analyst, ideally working within a SCRUM development environment.
2. Excellent, proven manual/functional testing skills, with an ability to demonstrate this during the interview process.
3. High level of attention to detail with a methodical, patient approach.
4. Excellent written and verbal communication skills (English).
5. Consistently drives for improvement.
6. Willing to go the extra mile to get the desired results in assuring the quality of software delivery.

Additional Desirable Skills/Experience:

Knowledge of Agile as a software development methodology
Experience working with VSTS/JIRA or similar tools
SQL knowledge
ISEB Foundation certificate or another relevant certificate
Knowledge/experience of some other type of testing apart from manual testing:
Automation testing
Performance testing
Scalability testing
Security testing