Pursuit Adventure Centre Supervisor

Make each day an inspiring, fun, informative and memorable experience for all team members and guests.

What will your compensation be?
The starting wage for this role is $20.00/hour.

When does this adventure begin?
This is a full-time seasonal position beginning immediately until November 29th, 2025.

What perks can you expect?

• Work in a dynamic, culturally diverse team from around the globe.
• Seasonal work experience in iconic, unforgettable, and inspiring locations.
• Full-time work of 35+ hours weekly across the summer season.
• Fast-paced and active position – get your step counter ready!
• The chance to work in an inclusive culture and make life-long friends.
• Opportunities for career growth or future work at other Pursuit locations.
• Access to one of the world’s most beautiful and iconic National Parks.

What will you do in this job?

• Oversee the sales of souvenirs, clothing, and activity bookings.
• Uphold our high standards of service, merchandising, and display.
• Supervise staff, coordinate staff schedules, and delegate duties as required.
• Understand performance targets/metrics, and drive the team towards achieving those targets and metrics.
• Ensure staff is completing all daily tasks.
• Hospitality champion - ensuring service is friendly, courteous, and professional.
• Operate the point of sale system with accuracy and efficiency, and handle cash, credit cards, and cash out forms responsibly.
• Keep the sales floor and storage areas clean and organized.
• Communicate with co-workers and management, forwarding observations and comments in a timely fashion.
• Assist in retail inventory duties, such as month-end tasks and yearly inventory counts.
• Monitor security in the retail environment.
• Apply upselling and cross-selling techniques to maximize the potential of staff incentives.
• Collect feedback forms from customers, answer the phone, and facilitate efficient inventory management and movement.
• Uphold the high standard of environmental stewardship expected for all employees.

What skills and experience do you need for this job?

• 1-2 years of leadership experience.
• Cash handling experience.
• Strong problem solving, customer service, attention to detail, leadership, and critical thinking skills.
• Excellent communication skills, both written and verbal.
• To honour our commitment to be “Always Honest,” all employees must consent to a criminal record check.

What will your work environment be like?

• Beautiful. You’ll be working in an iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
• Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
• Independent. You’ll spend your days in and around our amazing properties.
• Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, and lifting (up to 50 pounds with assistance) as required.

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.