Are you ready to embark on a thrilling career that combines vigilance, responsibility and a dedication of safeguarding one of the busiest gateways to the world? At Vancouver International Airport (YVR), we are seeking individuals who are passionate about ensuring the safety and well-being of travelers from all corners of the globe. As an Airport Security Professional, you will be at the forefront of aviation security, playing a crucial role in maintaining order, peace, and the confidence of those who pass through our airport every day. Join our team and let your commitment to safety take flight in a role that's both challenging and incredibly rewarding.
Securiguard is currently seeking a Public Safety Officer/Shift Supervisor who is dedicated to supporting public safety concerns and operations at YVR - 24 hours a day, seven days a week.
Job Duties - PSO
- Conduct regular patrols of all public areas of the ITB and DTB, in constant search for trespassers, vagrants, and individuals suspected of criminal activity.
- Utilize negotiation skills and judgments to de-escalate situations, always maintaining non-physical intervention.
- Enlist, when necessary, the assistance of the RCMP when faced with a potential endangerment to the security and safety of customers or employees.
- Remove persons from the Airport property who are engaging in prohibited activities as per the Trespass Notice Program.
- Respond to operational requirements as dispatched by the Airport Operations Centre (YVR Ops) or the Security Operations Centre (SOC).
- Monitor public area retail stores for suspicious activities and report specifics to the Operations Centre.
- Report unattended baggage to the Security Operations Centre (SOC) and secure the area if required.
- Identify and remedy potentially unsafe situations and communicate such events to the YVR Operations Centre.
- Attend to incidents post-security when requested by SOC, the Security Supervisor, or YVR Ops.
- Proactively seek out and address the concerns of passengers in need of assistance.
- Assist the Terminal Duty Officer (TDO) in responding to various situations including washroom alarms and medical calls.
- Provide ongoing security risk and threat assessments and report potential risks to the day of operations staff.
- Communicate incidents and issues in a timely manner if there is potential to negatively impact normal airport operations.
- Be responsible for day-to-day operation of the Airport Watch Program.
Job Duties - Shift Supervisor
- Respond to all airport emergencies under the direction of the Airport Authority Shift Manager.
- Investigate all security violations and breaches, interview witnesses, and prepare complete and concise reports.
- Complete performance logs on security personnel and provide coaching and guidance.
- Complete daily Shift Supervisor logs identifying significant security incidents.
- Attend daily Airport Operations meetings and provide daily Shift briefings.
- Provide operational support to the Airport Authority Shift Manager on all Aviation Security related matters.
- Monitor adherence to Airport Authority programs and policies.
- Provide ongoing security risk assessments and report potential risks to the Airport Authority.
- Perform service audits to ensure staffing is appropriately in place.
- Develop tools and documents to generate Security Month End Reports.
- Develop and implement Standard Operating Procedures for all security classifications.
- Liaise with the Airport Authority AVSEC Department to develop policies and procedures.
- Participate in Risk and Threat Assessments with the Airport Authority.
- Supervise a team of security personnel.
- Ensure full operation of the access control points and Security Operations Centre.
- Develop and maintain positive relations with tenants, contractors, and local law enforcement.
Qualifications
- Strong communication skills - verbal and written.
- Ability to work independently under minimal supervision.
- Demonstrate a high level of performance, commitment, and motivation.
- Ability to effectively manage multiple tasks under pressure.
- Excellent computer skills.
- Training and coaching skills.
- Ability to problem solve and strong decision-making skills.
- Physically fit - ability to respond quickly to a variety of incidents on foot.
Job Requirements
- Valid Security License with the province of British Columbia.
- Restricted Area Identification Card (RAIC).
- Ability to obtain D/A AVOP certification.
- Valid Class 5 Drivers License with the province of British Columbia with a clean Drivers Abstract.
- Ability to work twelve (12) hours, rotating days and evenings (overnight).
Availability and Shifts
Schedule: Based on operational requirements.
About Us
Securiguard Services Limited has been at the forefront of the asset protection arena for almost fifty years. We are a leading-edge innovative security and safety solution provider. We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects.
At Securiguard, we are proud of our award-winning corporate culture, as 2021 Winners of the Waterstone Awards for Canada's Most Admired Corporate Culture, 2021 Silver Finalists in the HR Awards for Excellence in Diversity & Inclusion, and recognized by Forbes as one of Canada's Best Employers. To learn more about us and our career paths, please visit: www.securiguard.com/careers-and-training/