Public Safety Officer/Security Shift Supervisor- FT

Are you ready to embark on a thrilling career that combines vigilance, responsibility, and a dedication to safeguarding one of the busiest gateways to the world? At Vancouver International Airport (YVR), we are seeking individuals who are passionate about ensuring the safety and well-being of travelers from all corners of the globe. As an Airport Security Professional, you will be at the forefront of aviation security, playing a crucial role in maintaining order, peace, and the confidence of those who pass through our airport every day. Join our team and let your commitment to safety take flight in a role that's both challenging and incredibly rewarding.

Securiguard is currently seeking a Public Safety Officer/Shift Supervisor who is dedicated to supporting public safety concerns and operations at YVR - 24 hours a day, seven days a week.

Job Duties - PSO

1. Conduct regular patrols of all public areas of the ITB and DTB, in constant search for trespassers, vagrants, and individuals suspected of criminal activity.
2. Utilize negotiation skills and judgment to de-escalate situations, always maintaining non-physical intervention.
3. Enlist, when necessary, the assistance of the RCMP when faced with a potential endangerment to the security and safety of customers or employees.
4. In accordance with the Trespass Notice Program, remove persons from the Airport property who are engaging in prohibited activities.
5. Respond to operational requirements as dispatched by the Airport Operations Centre (YVR Ops) or the Security Operations Centre (SOC).
6. Monitor public area retail stores for suspicious activities and report specifics to the Operations Centre.
7. Report unattended baggage to the Security Operations Centre (SOC) and secure the area if required.
8. Identify and remedy potentially unsafe situations and communicate such events to the YVR Operations Centre.
9. Attend to incidents post-security only when requested by SOC, by the Security Supervisor, or YVR Ops.
10. Proactively seek out and address the concerns of passengers in need of assistance.
11. Assist the Terminal Duty Officer (TDO) in responding to situations including but not limited to washroom alarms, medical calls, and security breaches.
12. Provide ongoing security risk and threat assessments and report potential risks or concerns to the day of operations staff.
13. Communicate incidents and issues in a timely manner if there is potential to negatively impact normal airport operations.
14. Be responsible for the day-to-day operation of the Airport Watch Program.

Job Duties - Shift Supervisor

1. Respond to all airport emergencies under the direction of the Airport Authority Shift Manager.
2. Investigate all security violations and breaches, interview witnesses, and prepare complete and concise reports.
3. Complete performance logs on security personnel and provide coaching and guidance.
4. Complete daily Shift Supervisor logs identifying significant security incidents.
5. Attend daily Airport Operations meetings and provide briefings to personnel.
6. Provide operational support and guidance to the Airport Authority Shift Manager.
7. Proactively monitor adherence to Airport Authority programs and policies.
8. Provide ongoing security risk assessments and report potential risks to the Airport Authority.
9. Perform service audits to ensure staffing is appropriately in place.
10. Develop tools and documents to generate Security Month End Reports.
11. Develop and implement Standard Operating Procedures for all security classifications.
12. Liaison with the Airport Authority AVSEC Department to develop policies and procedures.
13. Take part in Risk and Threat Assessment with the Airport Authority.
14. Supervise a team of security personnel in discipline and daily operation.
15. Familiar with local, state, and federal Aerodrome Security rules and regulations.
16. Ensure full operation of the access control points and Security Operations Centre.
17. Develop and maintain positive relations with tenants, contractors, and local law enforcement.

Qualifications

1. Strong communication skills - verbal and written.
2. Ability to work independently under minimal supervision.
3. Demonstrate a high level of performance, commitment, and motivation.
4. Ability to effectively manage multiple tasks under pressure.
5. Excellent computer skills.
6. Training and coaching skills.
7. Ability to problem-solve and strong decision-making skills.
8. Physically fit - ability to respond quickly to a variety of incidents on foot.

Job Requirements

1. Valid Security License with the province of British Columbia.
2. Restricted Area Identification Card (RAIC).
3. Ability to obtain D/A AVOP certification.
4. Valid Class 5 Drivers License with the province of British Columbia with a clean drivers abstract.
5. Ability to work twelve (12) hours, rotating days and evenings (overnight).

Availability and Shifts

SCHEDULE:

4 On & 4 Off (ROTATIONAL)

2 Mornings (0600-1800)

2 Afternoons/Nights (1800-0600)

About Us

Securiguard Services Limited has been at the forefront of the asset protection arena for almost fifty years. We are one of the largest and most trusted private security organizations in Canada. Securiguard has proven expertise in deploying security and safety personnel in a variety of industries and has the largest and highest accredited K9 detection and screening division in Canada.

At Securiguard, we are proud of our award-winning corporate culture, recognized by various awards for excellence in diversity & inclusion and as one of Canada's Best Employers. To learn more about us and our career paths, please visit: www.securiguard.com/careers-and-training/