Public Safety Officer/Security Shift Supervisor- FT

Are you ready to embark on a thrilling career that combines vigilance, responsibility and a dedication to safeguarding one of the busiest gateways to the world? At Vancouver International Airport (YVR), we are seeking individuals who are passionate about ensuring the safety and well-being of travelers from all corners of the globe. As an Airport Security Professional, you will be at the forefront of aviation security, playing a crucial role in maintaining order, peace, and the confidence of those who pass through our airport every day. Join our team and let your commitment to safety take flight in a role that's both challenging and incredibly rewarding.

Securiguard is currently seeking a Public Safety Officer/Shift Supervisor who is dedicated to supporting public safety concerns and operations at YVR - 24 hours a day, seven days a week.

Job Duties - PSO

• Conduct regular patrols of all public areas of the ITB and DTB, in constant search for trespassers, vagrants, and individuals suspected of criminal activity.
• Utilize negotiation skills and judgments to de-escalate situations, always maintaining non-physical intervention.
• Enlist, when necessary, the assistance of the RCMP when faced with a potential endangerment to the security and safety of customers or employees.
• In accordance with the Trespass Notice Program, remove persons from the Airport property who are engaging in activities that are determined to be prohibited by the YVR Airport Authority.
• Respond to operational requirements as dispatched by the Airport Operations Centre (YVR Ops) or the Security Operations Centre (SOC).
• Monitor public area retail stores for suspicious activities and report specifics to the Operations Centre.
• Report unattended baggage to the Security Operations Centre (SOC), secure the area if required, and then await the assistance of a Securiguard patroller.
• Identify and remedy potentially unsafe situations and communicate such events and resolution to the YVR Operations Centre.
• Attend to incidents post-security only when requested by SOC, by the Security Supervisor, or YVR Ops.
• Proactively seek out and address the concerns of passengers in need of assistance.
• Assist the Terminal Duty Officer (TDO) in responding, when directed, to various situations.
• Provide ongoing security risk and threat assessments and report potential risks or concerns to the day of operations staff.
• Communicate incidents and issues in a timely manner if there is potential to negatively impact normal airport operations.
• Be responsible for day-to-day operation of the Airport Watch Program.

Job Duties - Shift Supervisor

• Respond to all airport emergencies under direction of the Airport Authority Shift Manager.
• Investigate all security violations and breaches, interview witnesses, and prepare complete and concise reports.
• Complete performance logs on security personnel and provide coaching and guidance.
• Complete daily Shift Supervisor logs identifying significant security incidents and/or ongoing issues.
• Attend daily Airport Operations meetings and provide daily Shift briefings personnel.
• Provide operational support and guidance to the Airport Authority Shift Manager.
• Proactively monitor adherence to Airport Authority programs and policies.
• Provide ongoing security risk assessments and threat assessments and report potential risks.
• Perform service audits to ensure staffing is appropriately in place.
• Develop tools and documents to generate Security Month End Reports.
• Develop and implement Standard Operating Procedures for all security classifications.
• Liaison with the Airport Authority AVSEC Department to develop policies and procedures.
• Take part in Risk and Threat Assessment with the Airport Authority.
• Supervise a team of security personnel in discipline and daily operation.
• Familiar with local, state, and federal Aerodrome Security rules and regulations.
• Ensure full operation of access control points and Security Operations Centre.
• Develop and maintain positive relations with tenants, contractors, local law enforcement, and community groups.

Qualifications

• Strong Communication Skills - verbal and written.
• Ability to work independently under minimal supervision.
• Demonstrate a high level of performance, commitment, and motivation.
• Ability to effectively manage multiple tasks under pressure.
• Excellent computer skills.
• Training and Coaching skills.
• Ability to problem solve and strong decision-making skills.
• Physically fit - ability to respond quickly to a variety of incidents on foot.

Job Requirements

• Valid Security License with the province of British Columbia.
• Restricted Area Identification Card (RAIC).
• Ability to obtain D/A AVOP certification.
• Valid Class 5 Drivers License with the province of British Columbia with Clean Drivers Abstract.
• Ability to work twelve (12) hours, rotating days and evenings (overnight).

Availability and Shifts

SCHEDULE:

Hours of Work:

4 On & 4 Off (ROTATIONAL)

2 Mornings (0600-1800)

2 Afternoons/Nights (1800-0600)

About Us

Securiguard Services Limited has been at the forefront of the asset protection arena for almost fifty years by being a leading-edge innovative security and safety solution provider. Securiguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Aviation, and more.

At Securiguard, we are proud of our award-winning corporate culture, recognized for excellence in diversity & inclusion, and as one of Canada's Best Employers. To learn more about us and our career paths, please visit: www.securiguard.com/careers-and-training/