Property Management - Leasing Administrator

Property Management - Leasing Administrator

Tuesday, November 19, 2024

At Claridge Homes, we are dedicated to quality and craftsmanship without compromise. Established in 1986 and located in Ottawa, ON, we pride ourselves on providing a healthy, diverse, and balanced work environment. Working with a team of over 250 full-time employees, top contractors and professionals, we have grown to become Ottawa’s largest land developer with residential communities, condos, retirement communities & the Andaz hotel in our portfolio!

Our team is an invaluable part of our business, and we show it every day. We promote inclusion, balance and diversity and encourage the development of the skills and abilities of our employees supporting them in all areas of their personal and professional development.

Join our innovative, passionate and dedicated team of highly regarded professionals and help us build the future of Ottawa together.

The Leasing Administrator will be assigned a portfolio of residential properties and be tasked with tenant relations, maintenance and repair management, janitorial services, landscaping, snow removal, etc. The purpose of the Leasing Administrator is to effectively manage and coordinate persons, activities, and available resources in order to accomplish corporate objectives including maximizing occupancy levels.

Responsibilities include:

1. Respond to tenant requests/problems in a timely and courteous manner and generate work orders to be actioned by the Facilities Team. Follow up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24 hour emergency coverage for the property at all times.
2. Conduct periodic inspections of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
3. Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
4. Co-ordinate production and ordering of signs, tenant identification, etc.
5. Assist in production of monthly charges.
6. Assist in preparation of transaction related documents.
7. Ensure property is rented to fullest capacity utilizing marketing strategies to secure prospective residents.
8. Deal with resident concerns and requests on a timely basis to ensure resident satisfaction.
9. Ensure all rents are collected and posted in a timely manner.

Knowledge Skills and Abilities:

1. Completion of a post-secondary education in a related field.
2. 1 to 3 years of related experience.
3. Knowledge of best practice related to leases and service contracts.
4. In-depth knowledge of The Residential Tenancies Act.
5. Experience dealing with the Landlord and Tenant Board.
6. In-depth property management knowledge including, but not limited to, building operations, customer service, occupational health and safety, environmental compliance.
7. Bilingualism (French/English) would be an asset.

Claridge Homes is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. Any information you send us will be handled professionally, respectfully and in complete confidence.

While we thank all candidates for their interest, only those selected for further consideration will be contacted.