Project Manager - Translations

About Alexa Translations

Alexa Translations is a leading translation service provider that helps the world’s largest and most prestigious legal, financial, and government industries with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach their business goals is the foundation of our success.

We have built best-in-class Artificial Intelligence (A.I.) machine translation technology that is specifically trained for the Canadian legal and financial markets. It delivers complex, industry-specific translations with unprecedented quality and unmatched speed.

About the role:

The Translation Project Manager is responsible for overseeing translation projects from initiation to delivery. This role requires strong project management skills, linguistic expertise, and the ability to effectively coordinate with clients, translators, and other stakeholders. The Translation Project Manager ensures the successful execution of translation projects, meeting quality, timeline, and budgetary requirements.

Key responsibilities:

1. Project Planning and Initiation:
   • Collaborate with clients to gather project requirements, including language pairs, subject matter, deadlines, and specific instructions.
   • Determine project scope, objectives, and deliverables.
   • Assess resource requirements, including translators, proofreaders, and other project team members.
   • Develop project plans, timelines, and budgets, ensuring alignment with client expectations.
   • Conduct risk assessments and develop mitigation strategies.
2. Resource Management:
   • Identify and assign appropriate translators and language specialists based on project requirements and their expertise.
   • Coordinate with translation vendors or freelancers to secure resources if necessary.
   • Manage resource allocation, workload distribution, and availability throughout the project lifecycle.
   • Monitor team performance, provide guidance and support, and address any issues or conflicts that arise.
3. Project Execution and Control:
   • Oversee project execution, ensuring adherence to project plans, timelines, and quality standards.
   • Monitor project progress and manage potential risks or issues that may impact project delivery.
   • Implement project control measures, such as change management processes and quality assurance procedures.
   • Conduct regular status meetings, provide project updates to stakeholders, and address any concerns or questions.
   • Manage project documentation, including translation memories, glossaries, and style guides.
4. Client Communication and Relationship Management:
   • Serve as clients' primary point of contact, maintaining regular communication to understand their needs and expectations.
   • Provide timely updates on project status, milestones, and any changes that may impact project scope or timeline.
   • Address client feedback and concerns, ensuring client satisfaction throughout the project lifecycle.
   • Collaborate with clients to resolve any linguistic or technical issues and incorporate their feedback into project deliverables.
5. Quality Assurance and Delivery:
   • Conduct quality checks on translated materials to ensure accuracy, consistency, and adherence to client requirements.
   • Collaborate with translators and proofreaders to address any linguistic or technical issues.
   • Ensure timely delivery of high-quality translated materials within project deadlines.
   • Implement and maintain quality control processes to uphold translation standards.
6. Project Evaluation and Reporting:
   • Conduct post-project evaluations to assess project success and identify areas for improvement.
   • Prepare project reports, including project summaries, lessons learned, and recommendations for future projects.
   • Track project financials, ensuring adherence to budgetary guidelines.
   • Contribute to process improvements and the development of best practices for translation project management.

Requirements:

• Bachelor's degree in Translation, Linguistics, Communication, or a related field.
• Minimum of 3 years experience in translation project management or coordination - Project management certification is an asset: translation processes, terminology management, and CAT (Computer-Assisted Translation) tools.
• Fluent in French and English.
• Excellent project management skills, including planning, organization, and resource allocation.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with clients, translators, and other stakeholders.
• Attention to detail and commitment to delivering high-quality results.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in project management software and tools.
• Self-driven and solution-oriented.
• Desire to work in a fast-growing and technology-driven environment.