Project Manager / Scrum Master

Vancity Centre
Vancity Centre
183 Terminal Ave
Vancouver, BC V6A4G2, CAN

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. Come join our team of 2,600 diverse individuals and access competitive rewards & benefits, all while knowing you are a part of a greater movement.

Our PMO team supports multiple modes of delivery. As a Project Manager, you will have at least 5 years leading technology projects with a proven track record to deliver projects on time, budget, and scope. You will also have experience as a practical Scrum Master guiding our hybrid teams towards efficient and successful delivery while fostering a culture of continuous improvement and collaboration.

This competitively rewarded role will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. Periodically, in-person events or activities will be required of you.

The role:

• Lead cross-functional teams (e.g. business leaders, subject matter experts, and/or third-party resources) through the end-to-end project delivery lifecycle to achieve business objectives.
• Scrum Process Facilitation serving as a servant leader for one or more Agile teams, ensuring that Scrum practices are understood and followed. Facilitate all Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Negotiate and collaborate with vendors and system implementors at all levels while managing vendor financial and operational performance against contractual requirements.
• Plan and deliver complex projects within scope, budget, time, and expected benefits while following the appropriate Vancity Project Delivery methodology and guidelines.
• Foster relationships with Sponsor(s) and senior stakeholders to ensure business needs and initiative deliverables/outcomes are in alignment. Proactively mitigate and escalate issues for joint resolution with Technology and Business stakeholders.
• Present at the Steering Committee/to Senior Leadership and address expectations and concerns through clear communication and pro-active follow-ups.
• Appropriately select an implementation methodology (i.e. agile, waterfall, hybrid) based on the nature of the work and other organizational factors. Identify and work to resolve delivery dependencies within assigned project, the broader Strategic/Technology Initiatives portfolio, and Operational priorities.
• Capture and monitor delivery metrics and work to continuously improve quality, velocity, and time to market.
• Coach, mentor, motivate and supervise project team resources, influencing them and their teams to take positive action and accountability for their assigned work.
• Contribute to the improvement of project management best practices across the enterprise and help drive consistency, transparency, and execution on projects.
• Provide clear, timely, and accurate communications to the project team members on all aspects of the project, including decisions made by the Steering Committee; manage project integration and coordination.

You are:

• Customer-centric – you define and measure success through the eyes of your internal customers and anticipate, understand and respond to their evolving needs.
• Results-oriented – you have a demonstrated ability to engage business partners in order to conduct diagnosis, analyze findings, generate appropriate options, and build quality deliverables all while securing their commitment to these solutions.
• Exceptional communicator – with heightened interpersonal skills, you are comfortable communicating with stakeholders at different levels of the organization. Demonstrate confidence and provide highly specialized project delivery expertise and advice.
• An organized planner – you collaborate with and organize multiple stakeholders in the development and delivery of specialized project activities. You can establish tactical plans and initiatives, and lead development of integrated solutions, services, and projects.
• Natural problem solver and decision-maker – You lead diagnosis of project challenges, find innovative business solutions, and assess risks and opportunities. You make timely decisions.
• Innovative – You apply original thinking to improve processes, methods, systems, or services.
• Reliable – You demonstrate a high level of dependability in all aspects of the job.
• Technology savvy – You are constantly seeking to gain knowledge that is relevant to your role and to apply it in effective ways.

You have:

• A minimum of 5 years’ experience delivering technology initiatives.
• PMP designation or similar.

Bonus points, if you have:

• Experience working in the Financial Services or Financial Technologies industries.
• PMI Disciplined Agile (DA).
• International Institute of Business Analysis (IIBA) certification.
• Prosci or similar Organizational Change Management training.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is $81,200 to $122,000 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Posted until Filled

A career at Vancity is more than just a job; you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows.
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits that offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity, we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity, we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand, and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.