Project Manager - HR Operational Excellence

Job Summary

Manages the planning, organization and implementation of projects. Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments.

Job Description

What is the Opportunity?
As the Project Manager, HR Operational Excellence, you will play a key role in Program/Project Management Office of HR Operational Excellence supporting HR Talent Services. You will manage Programs/Projects within RBC HR with a focus on HR Operations projects including recommendations on project, scope, timing and issue resolutions.

What will you do?

• Oversee project processes and procedures across multiple concurrent projects; monitor the productivity and performance of project teams.
• Manage all aspects of projects including setting deadlines, assigning responsibilities, monitoring and summarizing progress of project, project funding approvals, benefits tracking and value realization.
• Ensure adherence to project schedules, budgets, and completion of project goals.
• Issue and Risk identification and mitigation.
• Project escalation as required.
• Prepare Project Status reports and Executive presentations.

What do you need to succeed?

Must-have:

• Undergraduate degree and ideally a Project Management Institute (PMI) Certification.
• At least 5-7 years of experience as a proven leader driving large and complex cross-functional program delivery, leading change, team collaboration, transparency, and alignment on goals and expectations. Preferably experience with Human Resources projects.
• Demonstrated agile delivery experience, with the knowledge and ability to influence ways of working, set up scaled agile delivery squads and establish effective routines.
• Experienced with measuring initiative value and benefits by establishing and monitoring program objectives and key results to align with business goals, breaking work down into manageable deliverables.
• Advanced stakeholder and relationship management skills, with a focus on building partner relationships and influencing outcomes with senior leaders.
• Advanced communication and facilitation skills (verbal and written) with experience tailoring messages to diverse audiences, delivering presentations and facilitating inclusive discussions for senior-level audiences.
• Advanced planning and scheduling expertise, with experience in building and maintaining detailed large and integrated program schedules, roadmaps, and timelines.
• Financial program management experience in budget management, financial forecasting, cost-benefit analysis, benefits tracking, value realization and vendor invoicing.
• Advanced understanding and experience with risk and issue management frameworks, including the ability to conduct risk assessments, develop mitigation strategies, and maintain transparency in reporting.

Nice-to-haves:

• Experience managing across multiple jurisdictions.
• Understanding of HR technologies such as Workday and SAP.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to take on progressively greater scopes of work.

#LI-HYBRID
#LI-POST

Job Skills

Business Oriented, Communication, Group Problem Solving, Long Term Planning, Meeting Management, Organizational Change Management, Resource Coordination, Results-Oriented, Time Management, Waterfall Model.

Additional Job Details

Address: 20 KING ST W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: HUMAN RESOURCES & BMCC

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-04-16

Application Deadline: 2025-05-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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