The Project Manager contributes to technical account management and communications as well as customer satisfaction and implementation success. The Project Manager Role is a lead consultant role which provides the employee with responsibility for successful delivery in specific customer engagements. The Project Manager is responsible for timely deliverables, project staffing, and overall satisfaction of the customer. In this role, the Project Manager must become intimate with all concerns that the customer faces with regards to the overall success of the implementation. The Project Manager must understand software implementation best practices as well as be extremely knowledgeable about the technology and architecture.
Job Duties (include but not limited to):
- Manage complex implementation, integration, enhancement, or audit projects
- Define production consulting scope, proposals, service engagements, and demand creation
- Manage and mentor Productions Consultants assigned to a project
- Work as part of a team with Sales, Sales Consultants, and Director of Professional Services
- Meet services revenue targets
- May also serve as a senior-level billable consultant when needed
Job Requirements:
- At least a bachelor’s or equivalent degree in a business, technical or related field is preferred
- 5 years Consulting or Management Experience
- Understanding of core Business Intelligence (BI)/data warehousing technology: RDBMS such as SQL Server, Oracle, DB2 and Teradata, Web, Client/ Server, and OLAP
- Technical expertise in all areas of our client's software functionality, as well as subject matter expertise in areas such as Databases, SDK, Architecture, Security, and BI Planning
- Business Intelligence development experience and programming experience (SQL, Visual Basic, C, C++); Web/Internet experience (JAVA, HTML, ASP, XML, XSL, JavaScript)
- Demonstrated ability to learn new technologies and business requirements
- Application knowledge of the following industries: Consumer Packaged Goods, Pharmaceutical, Retail, Telecommunications, Banking & Financial Services, Insurance, Healthcare and ERP
- Timely delivery of all project related deliverables
- Ability to position additional products and services into existing accounts
- Proven analytical and problem solving skills
- Experience with implementation methodologies
- Strong communication skills, both written and oral
- Ability to build and deliver presentations to all levels of the business and effectively explain complex issues and concepts in simple, understandable language
- Ability to mentor and lead a team of consultants
- Ability to work under minimal supervision
- Proven customer satisfaction abilities
Nice to Have:
Experience with RDBMS, data warehousing, analytics or Business Intelligence (BI) including any experience with any data warehousing or BI tools (e.g., Cognos, Informatica, Hyperion, SAS, Business Objects, Information Builders (IBI), Generation5, Angoss, Peregrine, g5, SPSS, Teradata, MicroStrategy, Netezza, ODESIA etc).