Project Manager

DESCRIPTION

Mosaic is a full service, 360-degree integrated marketing agency, with notable expertise in experiential, content, and retail. We’re on a mission to create memorable omni-channel experiences that deepen people’s relationships with brands, and drive results for our clients.

If you are passionate about XM / live events, possess excellent project management skills, and thrive in a dynamic and collaborative environment, we invite you to apply for the Project Manager position at Mosaic. Join us in bringing our clients' visions to life and delivering unparalleled experiences.

Position Overview: We are currently looking for a results-driven Project Manager to join our innovative, growing company. The North American Project Management team is responsible for establishing the foundation for all integrated projects, managing the entire lifecycle of events, from initial consultation to post-event evaluation, while fostering strong relationships and delivering exceptional service. They will work closely with the Associate Director, Project Management to support profitability, scope management, and on-time delivery of those projects.

RESPONSIBILITIES

Project Planning and Scope Management:

• Clear understanding of project scope and client budget.
• Develop detailed project plans, timelines, resourcing/capacity, and budgets based on project requirements.
• Work closely with internal teams to execute the client's vision while adhering to budget and timeline constraints.

Communication and Updates:

• Provide regular updates on project progress, changes, and milestones.
• Coordinate, lead, and recap all internal and/or external project status meetings (kick-off, status updates, financial reviews, post-project review).
• Effectively communicate project timelines, deliverables, and expectations to all stakeholders.

Problem Solving:

• Anticipate and address potential challenges or changes to the project scope.
• Work collaboratively with clients to find solutions that align with their goals and expectations.

Vendor Management:

• Oracle Fusion System Ownership (Purchase Order Requisitioner).
• Responsible for partnering with the Buyer to set up vendors based on client and Mosaic requirements.
• Facilitate vendor payment.
• Document and track all vendor payments.
• Liaise with Legal, Buyer, AP, CST to ensure vendors are paid and all other inquiries are addressed.

Compliance:

• Salesforce Project Compliance.
• Concur travel and expense approvals.
• Understand client MSA financial and legal compliance requirements.
• Internal Pcard Compliance (payments, coding, etc).

Profitability:

• Support CST in project Budget Development in partnership with Production & Creative.
• Management of project spend to date using standard Mosaic templates (personnel and out-of-pocket expenditures).
• Management of project expense forecast for all related spend.
• Ongoing project variance analysis recommendations and communications.
• Consulted for historical project data where applicable.

Quality Assurance:

• Ensure that all aspects of the event meet or exceed the client's standards and expectations.
• Conduct thorough quality checks and inspections to guarantee flawless planning and execution.

Post-Event Wrap:

• Gather feedback for client’s post-event to assess satisfaction and identify areas for improvement.
• Collaborate with internal teams to implement improvements based on client feedback.

General:

• Internal department collaboration.
• Continuous Improvement – Project Operations ways of working.
• Support Associate Director in creation and implementation of departmental tools/templates.
• Contribute to the agency's culture, vision, and direction.
• Miscellaneous Duties Assigned.

QUALIFICATIONS

• Degree in Event Management, Marketing, Business, or a related field.
• 3-5 years of relevant work experience.
• PMP certification is not required for this role, but possessing one would be viewed as a valuable asset.
• Proven experience as a Project Manager in live events.
• Exceptional interpersonal and communication skills.
• Strong organizational abilities with attention to detail.
• Ability to manage multiple projects simultaneously.
• Flexibility to work irregular hours, as required by live event schedules.

Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

• Pension Plan with Company Match.
• RRSP.
• Company Paid Employee Assistance Program (EAP).
• Tuition Reimbursement.
• Bonus Opportunities + Technology Reimbursement.
• Access to Use Approved AI Tools.
• Excellent Recognition Programs.
• Committed to Development with Dedicating a Day for this Purpose Quarterly and Providing Programs for Leadership Development and Management Essentials.
• Actively Promotes from Within.
• Represent a Company Dedicated to a Sustainable Future.

ABOUT US

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track, and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta and its subsidiaries are Equal Opportunity Employers.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

Job Category: Marketing

Position Type: Full time

Business Unit: Marketing

Salary Range: $75,000.00 - $75,000.00

Company: Mosaic Sales Solutions Canada Operating Co

Req ID: 3950