Project Manager

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United States

Project Manager

Remote

CAD 60,000 - 80,000

We are not just a digital agency; we're architects of online experiences, innovators in the digital landscape, and partners in our clients' success stories. Our journey began with a simple yet powerful vision — to transform businesses through strategic and creative digital solutions.

At Tru, we pride ourselves on a holistic approach to digital excellence. We don't just create websites or run marketing campaigns; we craft immersive digital journeys that resonate with audiences. From the inception of an idea to its execution, we bring together a team of passionate professionals who thrive on pushing boundaries and challenging the status quo.

Our team comprises industry experts, creative minds, and tech-savvy enthusiasts who collectively bring a wealth of knowledge and expertise to the table. Whether it's web development, design, digital marketing, or emerging technologies, we're here to navigate the complexities and deliver solutions that make a lasting impact.

One of the cornerstones of Tru's success is our unwavering commitment to our clients. We believe in partnerships, not transactions.

Job Description

Company Overview: At Tru, we are more than just a technology agency—we are strategic partners committed to driving digital transformation for enterprise-level clients. As experts in digital experience platforms, e-commerce engines, and innovative solutions, we help businesses thrive in the digital era. We’re looking for a proactive and motivated Project Manager to join our team and play a key role in delivering successful projects for our clients.

Location: This role is remote, providing the flexibility to work from home. However, candidates must reside in the Greater Toronto Area (GTA) and be prepared to attend in-person meetings as required. Occasional travel to client sites or conferences may also be necessary.

Position Overview: As a Project Manager at Tru, you will be responsible for planning, coordinating, and overseeing the execution of technology projects for our enterprise clients. You will work closely with cross-functional teams to deliver projects on time, within scope, and on budget while fostering positive client relationships. This role is ideal for a candidate with strong organizational skills, an eye for detail, and a desire to grow in a fast-paced, collaborative environment.

What You Bring:

• Organization & Coordination: Detail-oriented with a strong ability to manage timelines and competing priorities.
• Collaboration: Works effectively with internal teams, clients, and stakeholders.
• Problem-Solving Mindset: Identifies issues early and develops practical solutions.
• Communication Skills: Ability to clearly convey ideas, updates, and technical concepts to non-technical audiences.
• Growth-Oriented: Eager to learn and develop new skills in a supportive team environment.

Requirements

Key Responsibilities:

• Assist in developing project plans, timelines, and scopes to align with client goals and organizational objectives.
• Coordinate project tasks, schedules, and milestones, ensuring on-time and on-budget delivery.
• Track project progress and identify potential risks, addressing challenges proactively.
• Prepare project documentation, including task lists, schedules, and status updates.
• Support the creation of clear and organized project artifacts such as project charters and SOWs.
• Serve as a key point of contact for clients, ensuring strong communication and project transparency.
• Coordinate status meetings and updates to keep stakeholders informed on project progress.
• Address client inquiries in a timely and professional manner.
• Build trust with clients by understanding their needs and supporting the achievement of their goals.
• Work closely with development, design, strategy, and QA teams to ensure project deliverables meet quality standards.
• Foster a positive and solutions-oriented work environment.
• Collaborate with other project managers to ensure alignment across multiple initiatives.
• Identify potential risks and dependencies, escalating issues when necessary.
• Document decisions, risks, and actions to maintain organized project records.
• Proactively resolve roadblocks to maintain project momentum.
• Support resource planning and task allocation in collaboration with team leads.
• Monitor budgets and timelines, ensuring efficient use of resources and adherence to project scope.

Requirements:

• Residency in the Greater Toronto Area, with availability for in-person meetings as needed.
• 2-4 years of experience in project management, preferably in a technology agency, digital consultancy, or related environment.
• Experience managing digital or technology projects, such as website development, UX/UI design, or e-commerce solutions.
• Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.
• Excellent communication skills and the ability to collaborate with cross-functional teams.
• Proficiency in project management tools like JIRA, Confluence, Asana, or similar platforms.

Preferred Experience:

• Experience in retail, finance, consumer packaged goods, or loyalty programs.
• Exposure to enterprise platforms like Salesforce, Contentful, or Adobe Experience Manager (AEM).
• Experience working with teams across multiple time zones.

Working at Tru:

At Tru, we put people first! We take pride in building a culture that stands out for its courage, entrepreneurial culture, diversity, and passion for people. We are proud to offer competitive salaries along with a 100% employer paid benefits package with a flexible work from home arrangement. At Tru, we believe in creating an environment that is challenging, fun, and rewarding.

Our embraced values at Tru are:

• You Talk, We Listen
• Integrity at Our Core
• Quality as Standard
• Delivered On Time

Join us and be part of a team that makes a tangible impact in the digital world.