Project Director Transition Management Office

Position: Project Director Enabling Services Transition - Enablement Services

Work Type: Temporary Full Time

In April 2024, the Boards of St. Mary’s General and Grand River Hospitals both independently voted in favour of a voluntary merger of the Hospitals to form a new hospital organization. This evolution of our partnership will occur alongside our joint redevelopment work, as we strive to build a new acute care campus in the community. We welcome talent to both St. Mary’s General Hospital and Grand River Hospital that are ready to be part of an exciting, generational change for hospital care in Waterloo Region.

As Grand River Hospital and St. Mary’s General Hospital build the “Future of Care” together and a unified new hospital starting in April 2025, they are looking to recruit the digital leadership that will enable the success of a new hospital that delivers innovative care to Ontario’s fastest growing region. More specifically the hospitals are seeking to recruit 3 digital services leaders to make the vision of high quality innovative a reality.

Position Summary:

Reporting to the Executive Project Director – Transition Management Office (TMO), the Project Director Enabling Services Transition - Enablement Services will provide leadership, partnership, and expert navigation for their assigned focus group(s) through all phases of planning, submissions, integration, execution and post integration management for the hospital merger. The Project Director will work collaboratively with the Executive Project Director, the TMO team, the various work-streams and the Consultant to develop an integration playbook for the organization. In partnership with the TMO the Project Director will support the integration vision, set goals and objectives and mobilize and motivate wider cross-functional teams to drive the success of the integration program. The Project Director will oversee all aspects of planning and readiness for their focus areas, and in collaboration with those teams be accountable to deliver on key activities as outlined in the playbook. This includes providing strategic leadership to focus groups, facilitating key decisions, ensuring delivery of detailed integration project plans and synergy realization. The Project Director will work closely with their TMO peers, subject matter experts and the team leaders in their focus program to ensure continuity in operations and the implementation of a sustainable integrated model.

Position Responsibilities:

Project Management

• Accountable for the planning, submission, integration, execution and post integration management of all assigned transition programs and operations during all phases of the hospital merger.
• Development, implementation and ongoing management of an integration playbook for the organization.
• Manage all aspects of planning and readiness for the assigned transition program work-stream and accountable for meeting key deliverables.
• Manages in collaboration with the TMO team, the overall integration plan and dependencies as they relate to their focus area tracking program risks and issues and meeting with the work-stream on a regular basis to track progress, make decisions and monitor cross functional dependencies.
• In close collaboration with their focus programs, identifies, plans and manages the interdependencies between the integration project and other key strategic initiatives underway within the program.
• Applies a future-orientated perspective and innovation mindset to ensure emerging trends, research and evidence are considered in all project activities.
• Has accountability for budget management and expenditure authorization.

Decision Making

• Works closely with operational leads to ensure robust analysis, appropriate benchmarks and industry best practices are applied to all major integration decisions.
• Leverages external support (contractors, consultants, research firms, etc) to support integration decision making.
• Identifies and Interprets both operational and people risks and then to develops and decides on mitigating strategies.
• Accountable for identifying, communicating, and mitigating risks to project milestone delivery, and escalates to the Executive Project Director when appropriate.
• Responsible for developing plan to realize synergies, including ongoing tracking of integration synergies and costs.
• Makes budget allocation decisions such as staff mix, service utilization.

Program Design

• Accountable for all activities and deliverables to ensure the development of a sustainable integrated operational model while ensuring continuity of hospital operations during transition.
• Leading and managing all aspects of program and service planning; process improvement and workflow standardization/design/optimization; health human resources and staffing models; enabling technologies and equipment; change management; data evaluation & visualization; patient experience best practice and co-design; and staff training design and delivery.
• Maintains and applies expertise in best practice, legislation and compliance to ensure ministry, legislative and accreditation standards are met or exceeded pre- and post-merger.

Change Management

• Adopts a “people first” focus on project and change management both for enterprise change management and people change management aspects of the project Builds on, and continuously improves, change management knowledge to apply best in class methodologies that ensures engagement with all stakeholders (both internal and external).
• Drives change by being directly involved in the assigned subject matter to identify and manage major issues and interdependencies, and then coordinates and communicates resolutions to all involved.

Position Requirements:

• Active member, in good standing with a professional designation in Finance from a regulatory body or association, e.g. CPA, CPP.
• Minimum of 2-5 years of experience leading a hospital corporate enabling services program.
• Minimum of 5-10 years of experience in healthcare, with demonstrated experience in formal/informal leadership roles.
• Demonstrated experience in managing operational functions or projects in large complex organizations including program planning, support functions and service delivery design, implementation, and evaluation.
• Experience leading professional staff, including coaching, fostering consensus decision-making, and creating collaborative, productive team-based work environment for change initiatives to achieve quality patient care.
• Demonstrated knowledge of performance measurement, quality improvement and risk management; ability to identify risks, intervene effectively and escalate appropriately.
• Excellent consultation, facilitation, negotiation, problem solving, consensus building/team building and collaboration skills with an exhibited ability to gain timely consensus and alignment of multiple impacted and interested parties.
• Demonstrated ability to take complex ideas and translate them for teams to drive action, accountability, and consensus.
• Effective project management skills, including development of work plans, documentation, project charters, etc.
• An ability to take a system view and understand the complexity and interdependent nature of patient care processes and the impact and implications of decisions on the quality of patient care or service provision and to work within and across multiple complex, rapidly evolving initiatives and understand the interdependencies and how they affect the delivery of the project.
• Knowledge and understanding of relevant legislation, Accreditation standards, CSA Standards, and other applicable regulations.

Preferred Requirements:

• Change Management and Project Management or willingness to undertake these certifications.

What we offer:

• Health and Dental benefits for Full-Time Employees.
• Defined Benefit Pension Plan.
• Employee and Family Assistance Program.
• Tuition Assistance Program.
• A great team.

Application Instructions:

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. SMGH & GRH are committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact recruiting@smgh.ca.

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.