Project and Program Management CoE Lead

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The Project:

The postholder will be a respected senior leader working within the project and program management centre of excellence (CoE) community. The role will be the interface between Mace's global CoE and the Americas leadership, contributing to the growth of the Mace business across the United States, Canada, and LATAM, and ensuring global consistency of service. The candidate will combine this accountability with working on assignments.

You will work with the consult CoE lead to deliver the Consult Plan and agreed Global CoE framework across the Americas hub, building on our success with winning the Hudson Tunnel in New York, Metrolinx Go Expansion and Subways Projects, and delivering Global PMO for clients such as JPMC.

Your Responsibilities Will Include:

1. Leading the project and program management discipline across the Americas market, building on the unprecedented growth of Mace consult in the last ten years globally.
2. Building an Americas presence in the regions and maturing the project and program management offering, including design management and construction management, aligning to specific governance and regional requirements.
3. Identifying and scoping regional hub CoE requirements and leading the delivery of the CoE plan for the hub (as agreed with CoE lead).
4. Sitting on the hub board and managing relationships with senior stakeholders (internal and external) across the regional hub.
5. Leading and deploying the Mace way standards and processes across the regional hub, maturing the Americas requirements.
6. Assuring the quality of the services we are providing across the Americas, redefining our standards and processes through an audit regime across the specific regions.
7. Building a regional community to feed into the hub and consult centre of excellence, bringing the community together to learn, connect, and capture feedback and lessons learned.
8. Keeping up to date with innovations in the service line, competitor and partner activity, feeding back to the CoE and occasionally leading global CoE activity.
9. Identifying, coaching, and mentoring talent, supporting professional development and global mobility.
10. Building capability across the Americas, assuring quality of training provision and, as appropriate, delivering training programmes.
11. Identifying leads and opportunities, supporting the Americas in winning work and bidding.
12. Involvement in consult CoE activities and service development, mobilising regional volunteers.

You'll Need to Have:

1. MBA or bachelor's degree in construction management, business administration, project management (or PMP), engineering, or a related field.
2. Excellent communication (written, verbal, and presentational) skills, alongside the ability to assure service delivery and provide meaningful/actionable insights.

You'll Also Have:

1. Commercial and financial acumen.
2. Experience of managing parts of projects within large, diverse teams.
3. Experience of managing relationships with key senior stakeholders.
4. Advisory mentality and able to manage complex governance arrangements.
5. Mastery in delivery of relevant service.
6. In-depth knowledge of project management procedures.
7. Awareness of contract and commercial procedures and business P&L.
8. Strong problem-solving skills.
9. Up to date on key tools available in the market in the service delivery arena.
10. Already operating to the relevant career framework job profile and blueprints.
11. Held a key strategic role in a major project or program.
12. Experience across a number of market sectors.
13. Up to date on key digital tools available in the market and current innovative trends in the service delivery arena.
14. External networking, collaboration, and business development skills. May represent Mace on professional institution/industry-wide committees/boards.
15. Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

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