PROGRAM SUPPORT TRAINEE

Division & Section: Economic Development & Culture, EDC Business Growth Services

Work Location: Scarborough Civic Centre - 150 Borough Drive

Job Type & Duration: Full-Time, Temporary Vacancy (4 months)

Hourly Rate: $19.13 - $20.97

Shift Information: Monday to Friday, 35 Hours Per Week

Affiliation: L79 Full-time

Number of Positions Open: 1

Posting Period: 11-Mar-2025 to 25-Mar-2025

Please Note: The applicant pool from this job posting may be used for similar summer job opportunities in various divisions.

Major Responsibilities:

The Program Support Trainee will assist divisional staff with general office duties as it relates to the program area. Duties could include the following:

• Assists with various divisional programs and office functions.
• Assists with collecting data and assembling information packages for various projects/assignments/operations.
• Locates, searches, records, photographs, inputs data, field notes, sketches, etc.
• Travels to various locations and/or attends special events with staff to distribute and provide information and answer general questions.
• Assists with packing, delivering, setting up displays, equipment, supplies, etc.
• Provides information, documents requests/findings for information and directs inquiries to appropriate staff to answer questions/handle requests.

Key Qualifications:

Your application must describe your qualifications as they relate to:

• Post-secondary education in a discipline pertinent to the job function (i.e. business, research, marketing, or other relevant field), or an approved combination of education and experience.
• Experience engaging with the public and providing front-line customer service, responding to inquiries in person, on the telephone, and through email.
• Experience working in a professional office environment providing administrative support & maintaining accurate records.
• Experience with computer applications including MS 365 Office Suite.

You must also have:

• Good understanding of small business and entrepreneur activities including business planning, relevant legislation/regulations, analyzing trends and data, financing, basic principles of accounting, marketing, staffing, and business operations will be an asset.
• Excellent communication and interpersonal skills with the ability to maintain cooperative working relationships with staff, clients, and the public.
• Good organizational and problem-solving skills.
• Ability to work under time constraints and meet deadlines.
• Ability to work independently and cooperatively within a team setting.
• Strong interpersonal skills with the ability to communicate effectively.
• It is an asset to have intermediate or advanced knowledge in SharePoint, Excel, and Word.
• It is an asset of knowledge in project management methodologies and Lean Six Sigma.
• Ability to travel to other City work locations as required.

Equity, Diversity and Inclusion:

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.