Program Officer

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Priority will be given to the following designated employment equity groups: women, Indigenous peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.

* The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.

Candidates are asked to self-declare when applying to this hiring process.

Organizational Unit: Industrial Research Assistance Program

Classification: AS-4

Tenure: Continuing

Work Arrangements: Due to the nature of the work and operational requirements, this position is eligible for a hybrid work arrangement (combination of working onsite and telework). Employees in this position who telework will be required to travel to the identified work site at least three times per week at their own expense.

We recognize that Indigenous candidates may have important connections to their communities. If you are an Indigenous candidate, you may be eligible for an exception to this work arrangement. To learn more, please contact the hiring team, using the contact information below.

Discover the possible

Anything is possible at the National Research Council (NRC). As Canada’s leading research and technology organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.

At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.

The Role

NRC’s Industrial Research Assistance Program is recruiting Program Officers to help support various programs managed by NRC IRAP. The role of the Program Officer is to support IRAP’s initiatives and program deliverables. The Program Officer would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

As a Program Officer you will be reporting to a Program Advisor – Team Lead. You will provide advice and guidance related to specific program areas. You will collaborate with internal and external stakeholders in order to meet IRAP’s goals to help grow and support SME in Canada.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Candidates must respond to all pre-screening questions in order to be considered. Failure to do so will result in automatic disqualification.

Education

A University degree related to the duties of the position or an acceptable combination of education and relevant experience may be considered.

• Recent* experience in developing procedures, processes and guidance material related to the administration and operations of programs or business processes.
• Recent* experience in giving advice and making recommendations to managers on complex programming or situations.
• Experience in developing, liaising and maintaining effective working relationships with internal and/or external stakeholders and clients.
• Experience in coordinating or managing projects.
• Recent* experience in performing system validity tests and documenting results.

Assets:

• Experience in the design and delivery of transfer payment programs would be considered an asset.
• Experience applying theories and principles of social sciences including economic, socio-economic, demographic and statistical research, forecasting and analysis would be considered an asset.
• Experience in coordinating change management activities.
• Experience providing technical support, analysing, troubleshooting and resolving software problems for users could be considered.
• Experience working with or administering Microsoft Dynamics CRM or other CRM platforms could be considered.
• Experience with Agile development methodologies.

* Recent is defined as within the last five (5) years.

Candidates will be assessed on the basis of the following criteria:

• Ability to structure and organize information and demonstrate accuracy and attention to detail.
• Ability to communicate effectively orally and in writing.
• Ability to apply sound judgement for problem solving and providing advice to management.
• Ability to perform system validity tests and document results.
• Management services - Client focus (Level 3)
• Management services - Communication (Level 3)
• Management services - Initiative (Level 2)
• Management services - Conceptual and analytical ability (Level 3)
• Management services - Results orientation (Level 3)

Competency Profiles

For this position, the NRC will evaluate candidates using the following competency profiles Management Services.

In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.

NRC employees enjoy a wide range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well-being throughout your career and beyond.

Notes

• Relocation assistance will be determined in accordance with the NRC's directives.
• A pre-qualified list may be established for similar positions for a one-year period.
• Candidates who have Second Language Evaluation (SLE) test results with the Public Service Commission should include these results with their application.
• Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
• The incumbent must adhere to safe workplace practices at all times.
• We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (23047) to:

Closing Date: 15 April 2025 - 23:59 Eastern Time

*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.