Program Manager - Cloud Technology (Job Req #2025-066)

Program Manager - Cloud Technology (Job Req #2025-066) Ottawa Campus, Ottawa, Ontario, Canada Req #2010 Tuesday, November 19, 2024

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

The R&D Operations team provides support across the entire R&D organization, helping with program status reporting, transfer to manufacturing, training programs, process development, tools development & support, test automation, coordinating centralized support, patent applications, and more to help the R&D team be as effective as possible. We work with several corporate functions outside of R&D, including facilities, finance, manufacturing, tech support, sales, marketing and IT/IS.

As part of this team, the Cloud Program Manager will be responsible for leading and managing cloud transformation across multiple teams and departments. The role involves strategic planning, stakeholder management, and ensuring the successful delivery of cloud solutions that align with business objectives. The ideal candidate will have deep expertise in cloud technologies, strong project management skills, and the ability to coordinate cross-functional teams.

Who you report to: Director, Program Management - R&D

What we offer

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best, including flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support, and fun social activities!

What the job is all about:

• Lead the end-to-end delivery of complex cloud programs and initiatives, ensuring alignment with organizational goals.
• Manage program timelines, budgets, resources, and risks, ensuring timely delivery of cloud projects within scope.
• Develop and maintain relationships with key stakeholders across various business units, including executive leadership, to communicate project status, risks, and outcomes.
• Work closely with cloud architects, product managers, and development teams to translate business requirements into actionable program deliverables.
• Ensure compliance with cloud governance, security policies, and industry regulations throughout the project lifecycle.
• Coordinate cloud vendor management, including contractual activities, service level agreements (SLAs), and performance monitoring.
• Develop comprehensive program documentation, including roadmaps, status reports, risk mitigation plans, and change control processes.
• Act as the primary point of contact for cloud program escalations, driving solutions to complex technical and business challenges.
• Monitor and report on program performance, identifying opportunities for continuous improvement and optimization.
• Coordinate and deliver timely reports to executives and key stakeholders on program status.

Who you are:

• Experience overseeing all phases of project lifecycles, from planning and requirements gathering to product development and testing, deployment, marketing, and post-launch support.
• Proven experience (5+ years) in program management within cloud computing or IT infrastructure.
• Strong understanding of cloud platforms such as AWS, Microsoft Azure, Google Cloud, or similar.
• In-depth knowledge of cloud technologies, including infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS) solutions.
• Excellent project management skills, with a track record of delivering complex cloud or IT projects on time and within budget.
• Proficiency in project and product management tools such as Jira and Aha!, or similar tools.
• Strong communication and stakeholder management skills, capable of influencing decision-makers and driving cross-functional collaboration.
• Experience with Agile, Scrum, or other modern project management methodologies.
• Familiarity with cloud security, compliance standards, and best practices.
• Strong analytical and problem-solving skills with the ability to assess risks and identify mitigation strategies.
• Experience with cloud migration projects or digital transformation initiatives.
• Familiarity with DevSecOps practices and tools such as CI/CD pipelines, containerization (Docker/Kubernetes), and automation.
• Strong leadership and team collaboration skills.
• Ability to adapt to a fast-paced and dynamic work environment.
• Friendly energy and an engaging level of enthusiasm.
• Willingness to try new things and propose improvements.
• Interest in the Live Video Broadcast market.

Bonus points if you have the following:

• Certifications such as PMP, Agile, or cloud-specific credentials (AWS Certified Solutions Architect, Azure Solutions Architect Expert, etc.) are highly desirable.

Office environment – Our team members are highly encouraged to be in the office approximately 2 days per week to interact with others.

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!

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• Pay Type Salary