Program Manager

MunichRe is a global market leader in re-insurance, global specialty insurance and digital solutions. New technologies are disrupting the insurance value chain. Our innovative minds in IT spearhead the transformation and make change happen. We support clients with a comprehensive range of insurance and risk management products. Our goal is to become even more digital through the expertise of our IT & Tech specialists, and by leveraging data and insights to support innovation and client service. We are therefore making targeted IT investments and helping our insurance clients and partners to tackle problems in the modern digital world with innovative and forward-looking solutions.

As a Program Manager you will be accountable for executing a diverse range of projects that support one or more lines of business, including global initiatives. You’ll have the responsibility to deliver results on time and budget, working with distributed teams across a range of IT disciplines including Architecture, Service Delivery, Application Teams and external service providers and vendors.

Your Job

• Run and manage multiple complex projects under the umbrella of a defined program and take responsibility for their delivery using formal program management techniques as appropriate.
• Ensure that program executive sponsorship, governance, organizational structure, scope, objectives and success criteria are established.
• Collaborate with appropriate stakeholders (Business/Product Owners, IT) to outline the program approach, sequencing of work and resourcing necessary to execute effectively.
• Facilitate the business and product owner decisioning process, as necessary.
• Establish and facilitate Program Steering Committee and Program Governance meetings as appropriate.
• Manage project dependencies across and related to the program ensuring delivery alignment.
• Drive delivery of projects within the program with predictable consistency and efficiency with focus on achieving expected results.
• Manage program scope and ensure proper change governance is implemented.
• Identify and manage program level issues/risks. Create actionable mitigation strategies that will increase delivery confidence and avoid delays that could adversely affect program success.
• Actively manage program communications and relationships with program stakeholders at all levels of the organization, including the Executive Management.
• Ensure proper governance to ensure included projects are delivered on time, meet the business & technical requirements, and delivered within the agreed budget.
• Manage, monitor and report progress against milestones and budgets, ensuring consistent and transparent communications are provided to Management and Executive Leadership.
• Manage program change management and training efforts to ensure operational impacts are minimized.
• Assist with vendor (Systems Integrator, Software, other) relationship management.
• Provide leadership, coaching and guidance to project managers, resource managers and product owners by building and motivating the team to meet project goals, adhering to their assigned responsibilities and project milestones.
• Create and manage a program culture of transparency and accountability.
• Establish and maintain effective working relationships and set expectations with all stakeholders and act as the key point of contact for the project.
• Ensure adherence and adoption of Munich Re’s project management methodology – ‘MR Essentials’. Actively contribute feedback to established methodologies, within the spirit of continuous improvement.

Your Profile

• University degree preferably in Computer engineering / IT, Business Administration, Liberal Arts, Social Sciences or similar qualification.
• 10 + years of experience in successfully managing the delivery of IT Solutions in Applications delivery and Transformation projects within a technically complex and dynamic environment, ideally in a global Finance/Insurance or regulated industry.
• Able to demonstrate strong management skills including project management, financial management, change management and facilitation.
• Successful coordination of project deliverables based on an understanding of the customer needs.
• Preferably, you are already ITIL, Scrum or PMI certified or have the readiness to pursue one with our support.
• Demonstrated personal organizational skills and ability to coordinate the efforts of others involved in the delivery of projects, including negotiating deadlines and commitments.
• Demonstrated ability to work globally across businesses and international cultures to deliver results.
• Recognized as proactive and with high problem solving competence.

What Can We Offer You?

We are pleased to offer our employees great benefits and resources to support their mental, physical and financial wellbeing. These include:

• An engaging and collaborative environment that promotes continuous learning and development.
• A hybrid work environment that combines weekly in-office and remote days with Meeting-Free lunch hours and Focus Friday afternoons.
• A great compensation package including annual company bonus.
• Market leading company-paid flexible health and dental benefits, starting on your first day.
• Flexible dollars provided by the company to put towards Health Spending Account and/or Wellness Spending Account.
• Immediate participation in DC Pension Plan with an automatic 5% employer contribution, plus optional company match.
• Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days.
• Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program and reimbursement for professional fees.
• Maternity, Parental & Adoption Leave top-up program.
• Employee Referral Program, Recognition & Rewards Platform.

Together, we engage with everything we have and are, to help humankind act braver and better.

As the world’s leading reinsurance company with more than 40,000 employees in over 50 locations around the globe, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into manageable risk, we enable fundamental change. We recognize Diversity, Inclusion, and Belonging as a key priority with a culture that welcomes different thoughts and opinions. We dare to think big and are continuously innovating on behalf of our clients.

Our data, our technology, and our teams place us in a unique position to drive transformative change in the life insurance industry. We invest strategically in our world-class talent, offering our employees a work experience that promotes professional development, innovation, and rewards high performance.

Please note that only candidates who are selected for interview will be contacted directly. We thank all candidates for their interest.

Munich Re is committed to providing a work environment that is inclusive and free of employment barriers and discrimination. Accommodations will be made for qualified applicants with a disability throughout the recruitment process. If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please contact AODARequestHR@munichre.ca as soon as practical so that suitable accommodations can be arranged.