Program Coordinator, Strategic Engagement

Position Summary

Odyssey Systems is currently recruiting for a Project Coordinator for Odyssey’s Strategic Engagement team. This position supports customer, industry, and internal engagement efforts while fostering community involvement. Reporting to the Executive Director for Strategic Engagement, the coordinator will help streamline internal and external collaboration processes to enhance customer support and forge strategic partnerships. Key responsibilities include managing meeting rhythms, organizing customer and industry information, coordinating tasks across teams, and ensuring Odyssey’s presence at events, including some outside regular business hours. Based at the Lincoln, MA office, the role also involves office management, logistics coordination, partial telework, and occasional travel (10-15%).

This dynamic, new position offers the opportunity to contribute to high-priority company initiatives and drive meaningful impact.

Responsibilities

Duties include, but are not limited to:

• In direct support of Odyssey’s Strategic Engagement Executive Director and team, help to build and manage Odyssey employee, customer, and strategic partner contacts.
• Coordinate team engagement, facilitate meetings, capture details associated with company strategies, important contacts, meeting agendas, and follow up on activities.
• Facilitate information sharing across Odyssey management and operations teams.
• Track strategic engagement team topics and strategy development activities, helping facilitate successful outcomes.
• Coordinate team engagement activity, capture topic details, content, and associated actions and takeaways via documents, presentations, and after-action report follow-up.
• Help establish customer and industry engagement activity, processes, and best practices.
• Help generate and evolve customer value propositions, maximizing Odyssey benefit.
• Facilitate mapping of critical customers and industry partner contact information.
• Collaborate with Operations and Growth team members to build and maintain strong, positive, and mutually productive relationships with current and future customers.
• Participate in operational team problem-solving and strategy development working groups to help solve challenges and implement efficiencies.
• Help prepare responses on special topics and customer engagement items.
• Work in partnership with internal organizations on continuous process improvement initiatives and activities.
• Actively interface and engage with internal Odyssey departments, all Operations Groups, Business Operations functions, Technical Center, Growth, Business Development, Human Resources, and Talent Acquisition.
• Help organize and contribute to Odyssey content, to include messaging benefit and continuity in multiple formats.
• Help prepare for internal and external meetings and social media representation.
• Follow up on team actions to ensure transparency and progress, seeing actions to closure.
• Actively work to improve and document team processes and recommend solutions.
• Actively participate in industry and customer engagements such as conferences and symposiums representing the Odyssey brand throughout the community.
• Help coordinate Odyssey events and facilitate Odyssey’s participation in community activities to ensure appropriate preparation and representation. Engagement participation requires planning, active coordination, multitasking, and representation.
• Coordinate team social media representation, ensuring highlights are captured/shared.
• Coordinate office management, facilitate meeting logistics, and location requirements.
• Proactively work with representatives from all teams located at Odyssey’s Lincoln, MA offices to ensure smooth operations and preparation for activity, meetings, and visits.

Qualifications

Citizenship: Must be a US citizen

Minimum Required Qualifications

Clearance: Ability to obtain a Secret level clearance.

Education: Bachelor’s Degree in Management or appropriately related field.

Years of Experience: 4 years in a relevant discipline, such as business operations, program management, Government contracting, or strategic engagement.

Preferred Qualifications

Clearance: Active Secret Clearance.

Technical Skills

• Implementation and initiation of processes and best practices.
• Process improvement.
• Project management and coordination of multiple tasks in parallel.
• Managing and engaging active team dynamics and task coordination.
• Community and social media representation.
• Coordination with marketing, human resources, and functional offices.
• Familiarity with Odyssey’s customer space.
• Proficient office management activities, and proficiency in Microsoft Office suites is a very useful plus.

Interpersonal Skills

• Organized, resourceful, personable, positive, engaging, flexible, forward-leaning.

Additional Information

Location: Lincoln, MA

Travel: 10%

Remote, Onsite, or Hybrid: Hybrid, telework opportunities.

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Company Overview

Odyssey Systems Consulting Group is an innovative small business committed to providing world-class technical, management, and training support services to government and public sector clients. We focus on people, processes, and performance to deliver superior results. Since our inception in 1997, our commitment to mission success and customer satisfaction has been recognized with exponential growth and exceptional past performance ratings. We accept challenging assignments and drive projects from the planning stages, through implementation, and into operations and support.

Please note: Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities