Program Coordinator (Program Admin Officer 1-2) (Term)

Competition #: 44596

Department: Justice

Location: HALIFAX

Type of Employment: Term

Union Status: NSGEU - NSPG

Closing Date: 03-Dec-24 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The Maintenance Enforcement and Victim Services Division of the Department of Justice helps facilitate court-ordered child and spousal support and offers a range of services to help victims of crime. Within Victim Services, we promote victims' rights and interests and advise government on issues relating to victims of crime. We also work with justice partners and the community to develop policies and programs that address the needs of crime victims. We provide the victim, spouse, or relative with information, support, and assistance as their case moves through the criminal justice system.

About Our Opportunity

As the Program Coordinator, you are responsible for the coordination/administration of programs and initiatives that require innovative approaches, impacting multiple functions and/or overall business results with the division or department. Responsibilities may include promotion, interpretation of a variety of programs, assessment of applications, monitoring of client files and program status, promoting and/or provision of information related to program management.

Primary Accountabilities

• Focus on Workplace Occupational Health and Safety files from within the province as a priority
• Assist in managing projects and initiatives based on program needs
• Use case management systems and other established management processes, procedures, and protocols
• Assist in the review and assessment of applications, preparation, evaluation, and award of counselling grants to clients
• Follow existing procedures to support the operation of the programs
• Review counsellor applications in request to become approved counsellors
• Coordinate and prepare documentation, communications for review and approval, while following up on pending issues
• Track and report status of applicant and client files, projects, and programs
• Produce accurate reports by collecting data from a variety of sources and inputting the data into standardized formats
• Review program material to ensure all required information is captured
• Coordinate Victim Impact Statement Travel Fund agreements
• Support internal/external communication in responding to queries and issues from clients and counsellors, providing guidance and clarification regarding programs

Qualifications and Experience

To be considered for this opportunity, you have a bachelor's degree in a related field and at least one year of experience in client services in the community, with specialized exposure to the criminal justice and/or counseling fields (or an acceptable equivalent). You are effective at managing and prioritizing a heavy workload effectively with excellent case management skills. In addition, you have strong organizational skills and undertake delegated tasks while working independently. Competency in mediating complaints and proactively identifying and addressing the needs and concerns of program users will be important in this role.

Equivalency

Include, but not limited to:

• Master's degree in a related field
• Two-year diploma and three years of related work experience
• Five years of related experience without any post-secondary education

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Working Conditions

• May be required to work overtime on occasion
• Majority of time is spent in a comfortable office setting
• Some site visits as required

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies
• Countless career paths

Pay Grade: PR 06- PR 10

Salary Range: $1,924.95- $2,760.42 Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities, and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.