Program Coordinator - Housing (Full-time)

Catholic Social Services is currently recruiting for a full-time (40 hours/week), Program Coordinator in Housing at our Red Deer Immigration and Settlement Service office.

Job Summary:
Supporting the delivery of Immigration and Settlement Service’s (ISS) programs. This may include, but is not limited to, coordinating program activities, conducting research and assisting with report writing, liaising with key community stakeholders, engaging in program promotional activities, and performing administrative duties as required.

Key Responsibilities:

• Coordinate the delivery of program activities geared towards supporting newcomers’ settlement and integration process in Canada (e.g., delivering information sessions, presentations; facilitating client focus groups; etc.).
• Keep accurate records and statistics related to program activities.
• Promptly respond to inquiries from clients, staff, volunteers, and the public.
• Follow up with clients and educate about rental property maintenance.
• Keep the team leader informed about rental market trends.
• Ensure properties are move-in ready before clients check out of temporary accommodation.
• Book Settlement Support Workers for hygiene, house maintenance, and appliance orientation.
• Develop and facilitate orientation sessions/presentations.
• Build working relationships with property owners and rental companies.
• Maintain a list of available properties.
• Build and use a questionnaire for property owners/companies to fill out.
• Obtain information about recent trends and issues related to housing/utilities/municipal, federal, and national updates/trends.
• Advocate on clients' behalf if issues arise.
• Stay updated about landlord and tenant law.
• Possess good experience working with Excel/Word/PowerPoint.
• Work closely with other organizations in the community that work with housing.
• Meet tight deadlines aligning with the move out of temporary accommodation of clients.
• Coordinate furniture orders and oversee the order process.
• Perform other related duties as required.

What This Job Requires:

• A related Degree/Diploma in a Human Services discipline.
• 2 years’ experience working in an administrative role.
• Intermediate knowledge of Microsoft Office.
• Knowledge of community resources.
• Experience working with newcomers to Canada is considered an asset.
• Strong organizational, interpersonal, and communication skills.
• Detail-oriented and organized.
• Vulnerable Sector Check from local RCMP or City Police.
• Child Intervention Record Check.
• Experience building effective partnerships and collaborations.
• Experience in doing research, working with data, and writing reports.

What We Offer:

• The annual salary for this position begins at $58,839.84 and is based on qualifications and experience.
• Flexible benefit options when eligible.
• Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
• Growth Opportunities: apply and grow your skills within a dynamic, innovative, and expanding Agency that is taking a leadership role in our industry.

About Catholic Social Services:
You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion, and respect.
With more than 50 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1900 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta and Edmonton.

“As a Catholic social services agency, we are guided by faith to care for and bring hope to people in need with humility, compassion, and respect.”

Our values are at the core of everything we do!

• Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
• Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
• Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honoring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted.

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, and people of faith or no faith.