Program Compliance and Reporting Analyst

JOB DETAILS

Job Title: Program Compliance and Reporting Analyst

Starting salary: $74,144

Job Type: Permanent, Full time

Schedule: Monday to Friday, 37.5 hours per week

Location: Ottawa (Downtown), ON, CA

Remote work: Hybrid Model

WHO WE ARE

The Federal Public Service Health Care Plan Administration Authority (PSHCP Administration Authority) is a not-for-profit corporation charged with the administration of the Public Service Health Care Plan (PSHCP). The PSHCP is a private health care benefit program sponsored by the Government of Canada, covering public servants, members of the federal public administration, parliamentarians, federal judges, pensioners, and dependants, as well as members of the Canadian Forces and the RCMP. The PSHCP currently offers coverage to over 1.7 million participants.

The PSHCP Administration Authority ensures that benefits and services to plan members and their covered dependants are delivered efficiently. Its mandate includes monitoring the performance and compliance of the Plan Administrator (Canada Life), considering appeals from plan members, and communicating with the membership.

KEY RESPONSIBILITIES

• Analyse and interpret detailed and comprehensive Plan data from the service provider and provide period-over-period analysis and comparison of data extracts and trends.
• Gather and cleanse data extracts.
• Identify cause and effect relationships by linking facts and performing statistical analysis.
• Evaluate the results of various PSHCP audit program components with appropriate consideration of relevance and accuracy and formulate conclusions against accumulated audit evidence.
• Generate monthly, quarterly, annual, and ad hoc reporting regarding health care plan data, audit results, compliance, and key performance indicators for internal and external stakeholders.
• Collaborate and contribute to the development of an annual risk assessment and audit plan.
• Analyse compliance deficiencies and support the resolution of those issues to ensure compliance and quality assurance of processes and practices.
• Compile data and analysis into high-quality presentations, and prepare briefings and reports on sensitive and complex areas.
• Develop and design templates to standardize summary reporting requirements and populate data to provide overviews of results.
• Assess audit responses to determine appropriateness and plans for follow-up audits as required.
• Identify risk factors and risk areas regarding health plan administration and compliance through ongoing audit activities.
• Work within a team environment to analyze trends in data, perform data validation and quality assurance activities.

QUALIFICATIONS

• University education in business, finance, statistics or a related discipline.
• 1-3 years of experience in program compliance/evaluation, quality assurance/quality control, risk assessment or program auditing.
• 1-3 years of experience in performing research, data mining and data analysis, and preparing various types of reports and presentations.
• Ability to work in a team environment and develop working relationships with various stakeholders.
• Flexible and willing to take on new projects as required.
• Excellent ability to analyze complex issues, develop recommendations, and communicate conclusions including risks and implications.
• Experience in translating data into meaningful information and preparing summary reporting.
• Detail-oriented with excellent communication skills.
• Advanced Microsoft Excel skills required.
• Experience with Power BI, Microsoft Access, SharePoint, and/or statistical database applications would be an asset.
• Knowledge of the healthcare field and/or employee benefit programs would be an asset.
• Proficiency in English is essential, both written and spoken. Bilingualism (French/English) is considered an asset but is not mandatory.

WHAT YOU CAN EXPECT

• Compensation: The PSHCP Administration Authority offers a competitive salary, and employees may be eligible for in-range increases and economic adjustments.
• Vacation and leave: Employees start with 3 weeks of paid vacation, 15 illness days, and 5 days of Family-Related Leave with pay.
• Learning and Development: The PSHCP Administration Authority prioritizes career growth and professional development.
• Benefits: The PSHCP Administration Authority offers a comprehensive health and dental benefits package, as well as long-term disability and life insurance.

CONDITIONS OF EMPLOYMENT

• Government of Canada Reliability Status security clearance (will be facilitated upon employment).
• The applicant must reside in Canada and within a reasonable commuting distance from the workplace.
• Vaccination requirements may apply in response to changing public health advice and/or government direction.

HOW TO APPLY

• Send your résumé and cover letter to hr@pshcp.ca.
• Applicants are encouraged to provide a detailed cover letter, along with their résumé, explaining how they meet the requirements of this position.
• The Federal PSHCP Administration Authority is an equal-opportunity employer. Accommodation will be provided throughout the recruitment process to applicants with disabilities.
• We thank all individuals who apply; however, only candidates selected for further consideration will be contacted.