Production Supervisor - 527575

2119 Sunset Blvd, West Columbia, SC 29169, USA Req #7638

Monday, March 10, 2025

Goodwill Industries helps people become independent through education and training leading to employment.

GENERAL RESPONSIBILITIES:

To effectively ensure timely and courteous customer service to donors, external customers and store personnel.

To encourage and promote a mutual associate/customer/donor relationship which enhances the profitability of Goodwill Industries.

To establish positive relationships with clients and associates to successfully implement Goodwill’s mission services.

SPECIFIC RESPONSIBILITIES:

1. To operate the processing to ensure a consistent product flow to maximize the daily sales goals of the retail store. Excess products should be sorted, processed, containerized, identified and stored in a safe approved manner for subsequent retail store requirements.
2. To ensure Midlands ADC’s are operated in a safe and efficient manner.
3. To work in conjunction with Clearance Center Manager to ensure Midlands Transportation functions are carried out in a safe and efficient manner.
4. To maintain quality control of overall merchandise flow through the supervision of and delegation of production staff.
5. To ensure the safety, efficiency and effectiveness of processing functions.
6. To hire, train and supervise production team members to ensure goals of retail division are met.
7. To provide direction to production associates to ensure that appropriate quality and quantities of store merchandise needs are met daily.
8. To prepare daily work schedules for all production associates.
9. To provide proactive repair and preventive maintenance of assigned equipment.
10. To perform general housekeeping, custodial and janitorial duties as may be scheduled and assigned.
11. To ensure compliance with established Goodwill policies and procedures.
12. To perform all other duties as assigned.

Education:

High School diploma or equivalent.

Work Experience:

Minimum of one year supervisory experience preferably in a light manufacturing, material handling or retail-shipping environment. Previous customer service experience to include retail, shipping and receiving and/or office, clerical duties.

Physical Requirements:

Daily requirements may include climbing, balancing, reaching, talking, hearing, seeing, standing, stooping, kneeling, handling, lifting, carrying, pushing, and pulling. May be exposed to dust and odors. May be required to do limited work outdoors.

Safety & Security:

Responsible for following all safety and security protocols of processing, transportation and Attended Donation Center or as directed by Goodwill policy.

Work Hours:

As assigned by warehouse location to meet the operational requirements of the retail store. Generally speaking, it is understood that a minimum of 45 hours are scheduled to be worked each week.

Work Attire:

Each associate should present a fashionable, neat, and clean appearance that will be reflective of Goodwill’s positive image in the community.

EXCELLENT BENEFITS - GOODWILL IS AN EQUAL OPPORTUNITY EMPLOYER – Minorities/Female/Disabled/Veterans