Production Supervisor

Role Responsibilities:

• Supervise Operation staff within production and assist with warehouse staff if needed.
• Provide leadership, direction, coaching and development to their teams and coach other supervisors.
• Develop, recommend, and implement measures to improve overall efficiency of the department.
• Establish or adjust work procedures and ensure daily, weekly and monthly goals are met or exceeded.
• Prepare work schedules including vacations schedules.
• Accountable for the accuracy of timecards, approvals and scheduling of direct reports.
• Analyze and work with team members on incentive program results and opportunities.
• Drive operations to continuously improve its processes and procedures by fostering and operating in a continuous improvement environment.
• Analyze work orders to estimate worker hours and tasks that meet both internal and external needs across the manufacturing plant.
• Analyze and research problems and provide resolutions by maintaining records and tracking key metrics.
• Manage processes to minimize any form of waste such as re-work, spoilage and theft.
• Ensure compliance of all company policies, procedures, safety guidelines and HACCP.
• Create a working environment within the production team that enhances employee performance and retention.
• Manage labour costs by maximizing shift productivity, controlling work hours.
• Collaborate with other supervisors and others in the organization to ensure that deadlines are met.
• Monitor general maintenance of the warehouse and have all materials rotated according to the FIFO inventory method.
• Assist internal and external customers with expediting orders (Customer pick up/Same day service).
• Complete daily production inspections (coach cards, observations, and facility audits).
• Daily communication with Merchandising team to identify and resolve any raw material issues or delays from the vendor or inbound carrier.
• Manage/Identify barriers that cause indirect time and record indirect (work delays).
• Ensure product accuracy and integrity in conjunction with inventory control.
• If applicable, understand and interpret the CBA, participate in grievance, mediation, arbitration procedures at unionized facilities.
• Backup and right hand for Operations Manager during vacations.
• In times of coverage the 1-up supervisor is responsible for the continuity of the duties and responsibilities to be completed.
• Responsible for compliance with all Policies and Standard Operating Procedures (SOPs) comprising Sysco’s Food Safety Program, specific for the assigned role.
• Assist Food Safety Program Manager in ensuring compliance to Sysco’s Food Safety Program that leads to compliance with third party certification and customer requirements.
• Understand that their role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization.
• Drive Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements.
• Enable, champion and embrace an inclusive culture.
• Develop and support high performing talent through hiring, scheduling, performance coaching, and career management practices.
• Facilitate establishment of clear performance goals; Ensure that performance goals adapt to changing business demands; Identify and manage non-performers in a fair and timely way; Identify and reward top performance; links pay and performance through base, incentive, and recognition programs.
• Present oneself in a manner that demonstrates executive maturity, professionalism, trust, confidence, and integrity.
• Communicate broadly and frequently the company's vision, direction, goals, performance against plan, changes, and expectations through participation in department meetings, one-on-one meetings, and informal conversations with associates.
• Perform other duties as assigned.

Qualifications/Skills/Job Requirements (About you):

• Minimum 5+ years’ experience in Lean Food Manufacturing/Operations role.
• Preferred 5+ Years’ experience in Lean Food Manufacturing role.
• Preferred production supervisory experience.
• Knowledge of Protein and relevant work experience preferred.
• High School Diploma required.
• Diploma or Degree in Production/Operations Management preferred.
• Six Sigma Black Belt preferred.
• Knowledge of systems would be considered an asset. (ADP, Intelex, labour standard system).
• Intermediate in MS Word, MS Excel.
• Demonstrated track record of high performing operations/production leadership, fostering an environment of teamwork and common goals and developing and mentoring manufacturing staff.
• Have demonstrated success in executing a departmental strategy regarding annual plans, hiring, key performance improvement plans, key initiatives around people, customers and profitability.
• Proven ability for driving process improvements, adhering to plans/budgets, and ensuring regulatory compliance.
• Excellent time management, problem solving and decision-making skills.

Our Purpose:

Connecting the world to share food and care for one another.

Our Mission:

Delivering success for our customers through industry-leading people, products and solutions.

Our Identity:

Together we define our future of foodservice and supply chain.