Production Manager

Location: AutoCanada Excellence Auto Collision - Midwest

Position: Production Manager

Location: Toronto, ON

Excellence Auto Collision - Midwest in Toronto, we are looking for an experienced Production Manager to join our growing team. You will play a crucial role in terms of the customer experience by facilitating the completion of work required to reunite clients with repaired or restored vehicles. Leveraging your extensive knowledge of the vehicle repair process, you will manage the technical team and coordinate the flow of work within the Collision Center. This role is to improve profitability for the business and create a positive work culture.

AutoCanada Collision Centres are proud to offer our full-time employees the following benefits to aid in their well-being and performance:

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

COMPANY OVERVIEW

Excellence has been in business for over 30 years - our ability and technical background in collision repair have made us the preferred auto body shop to some of Toronto's most respected car dealerships. We are a certified collision centre for Audi, BMW/Mini, Tesla, Lucid, Porsche, Honda, and Ford.

Responsibilities:

• Lead and manage the Estimating and Repair Technicians to achieve operational goals and objectives by assigning vehicle dismantles to Estimators and work orders to Repair technicians.
• Oversee the workflow of repairs from production to end of repair cycle while meeting daily/monthly targets.
• Ensure Autobody Repair Technicians and Refinishing Technicians are repairing vehicles to OEM specifications.
• Complete vehicle inspections once repairs are complete to ensure repairs are completed to standard.
• Arrange and confirm sublet work to be completed with dealership partners.
• Handle customer concerns in a timely and professional manner.
• Work with CSR's to ensure vehicles are booked in to meet daily targets.
• Work with Parts department to ensure part statuses are updated and technicians have the required parts to proceed with repairs.

Requirements:

• Previous Automotive Body experience required (Management, Estimator, Repair Technician).
• Thorough knowledge of Mitchell and Audatex estimating system and Body Shop Management Software.
• Superior customer service and interpersonal skills.
• Excellent communication skills coupled with diplomacy, negotiation, and conflict resolution.
• Excellent leadership skills with the ability to motivate and develop a diverse team.
• A commitment to maintaining high standards of quality control throughout the production process.
• Valid G License.

Apply Now!

For more information on our Company, please visit our website at www.autocan.ca. To apply, please submit your resume and cover letter on the Careers portion of our website.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

At AutoCanada Collision Centre, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.