Product Verification Specialist (Job Req #2025-198)
Ottawa Campus, Ottawa, Ontario, Canada Req #2120 Tuesday, March 4, 2025
Why Work at Ross Video?
We have a great group of people working together to create and deliver cutting-edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.
The successful candidate will collaborate with the Ross Graphics development teams to enable and deliver product testing strategies. Testing will focus on the Ross Virtual Solution (RVS) product portfolio which offers a range of virtual solutions through the use of augmented reality and virtual sets. Expertise will be gained through direct testing of the products in the lab, working closely with technical personnel, and contributing to automation environments. The candidate will report directly to the Product Verification Manager (Graphics).
This position is located at our Ottawa Research & Development facility. The successful candidate will be expected to work in the lab facilities when required, possibly on short notice.
Who you report to: Manager, Product Verification
What we offer:
Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best, including flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support, and fun social activities and events!
What the job is all about:
- Participate in analysis and design walkthroughs.
- Investigate new functionality and incorporate it into comprehensive test plans.
- Develop test strategies that outline test methods and lab setups.
- Provide effort estimation for scheduling purposes to management.
- Modify existing test plans to correct errors or adapt to new use case scenarios.
- Manage test cases and test cycles in the test management database (Zephyr Scale).
- Design, configure, and document lab test setup for reuse.
- Accountable for the quality of work delivered for the specific project.
- Execute test cases (manual and/or automated) against software and hardware.
- Analyze and troubleshoot test case failures resulting in an action plan.
- Provide accurate and detailed bug reporting throughout the testing process (JIRA).
- Assist in investigation and reproduction of product and customer issues.
- Participate in creation of automated test cases and help maintain these throughout the product development cycle.
- Provide regular status report updates to the management team.
- Act as an occasional trainer for other employees.
- Act as subject matter expert for RVS workflow.
- Assist the customer support team with customer quality issues.
- Participate in postmortems reviews.
- Manage and maintain the lab environment, including investigating third-party software/hardware integration.
- Collaborate with other technical and non-technical teams as needed.
Who you are:
- Education in Computer Science, Computer/Software Engineering, or Broadcast Technology is required.
- Knowledge of operating systems (Linux and various Windows platforms) is required.
- 3+ years experience in designing and implementing test strategies is required.
- Proficiency with PV methodologies, software testing principles, and test & risk management is required.
- Strong experience with integrated testing of multi-server configurations required.
- Experience with bug tracking and test cycle management tools (Jira, Bugzilla, etc.) is required.
- Knowledge of computer networking (TCP/IP, HTTP, etc.) is required.
- A strong attention for detail and a critical mindset is required.
- Experience with development or testing using Unreal or other 3D graphics engines is desired.
- Strong experience programming (C, C++, JAVA/JSCRIPT, Python, etc.) is an asset.
- Experience with testing AWS web services and/or cloud-based architectures is an asset.
- Test case automation skills are an asset.
- Knowledge of databases & SQL (PostgreSQL, Amazon Aurora, etc.) is an asset.
- Knowledge of broadcast and television production would be considered an asset.
- Excellent oral and written communication skills.
- Strong analytical and troubleshooting skills.
- Ability to work in a fast-paced and dynamic environment.
- Self-starter, quick learner and able to work with minimum supervision.
- Passionate about learning and the Product Verification Role.
- Able to work independently or as part of a team.
Equity, Diversity & Inclusion
At Ross, we embrace diversity and want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills.