Product Owner II (KYC Product)

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Enterprise Enabling Functions

Pay Details: $108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Product Owner II (KYC Product) is responsible to ensure that a development team or multiple development teams are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, and continuously assessing customer feedback. The Product Owner II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributing to a positive work environment and ensuring that work embodies the Agile principles of transparency, collaboration, and engagement. This role will primarily support KYC Product for AMCB (US) although can be based in Canada.

Job Details:

1. Develop and execute KYC (Know Your Customer) product strategic & planning process to establish priorities and drive change.
2. Responsible for the end-to-end lifecycle management of business capabilities to effectively enable KYC program and to create, execute, and evolve long term Product /Business Capability Roadmaps.
3. Contributes to the KYC product group health including OKR, maturity measures, financial, capacity, KPIs, and KRIs.
4. Challenge the norm and provide the thought leadership in KYC required control solutions which meet regulatory expectation and also deliver the best-in-class customer and colleague experience.
5. Work with senior business leaders to ensure our product capabilities and solutions are functionally aligned with requirements and that a fit for purpose solution is designed, with the support from AVP, KYC Engineering.
6. Mobilize teams & ensure alignment, manage interdependencies, prioritize with other partners to achieve the value.
7. Proactive alignment to three lines of defense strategy, and build strong relationship with AML Compliance, LOBs, other control functions to meet regulatory expectation.
8. Supports any regulator exam, audit, or other relevant control execution and review of the KYC Products.
9. Govern vendor services and risks associated to KYC Products.

Job Requirements:

1. AML/KYC Customer Due Diligence Expert (ACAMS or CAMS certified preferred)
2. Certified Scrum Product Owner (CSPO) certification (Product Owner/Management experience) or Agile delivery experience
3. Support speed, simplicity, agility in decision making and action
4. Conflict resolution, building partnerships and perseverance under pressure/crisis
5. Technologically savvy - demonstrated experience working on technical projects
6. Experience working with customer and/or commercial portfolios
7. Financial management
8. Strategy Development
9. Business process improvement
10. Senior-level relationship management
11. People management or team development experience is helpful

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development:
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding:
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process:
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation:
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you!

Language Requirement (Quebec only): Sans Objet