Product owner, customer engagement solutions

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Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.

Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.

Product Owner - Brampton, ON

As a Product Owner, you will lead a self-motivated team with a growth mindset dedicated to building scalable solutions. You will be responsible for overseeing the development, implementation, and continuous improvement of our Digital Asset Management system ensuring it meets the needs of our users and aligns with our business objectives. This role will partner closely with our Marketing/Product teams and Agency/Platform partners to recommend and action strategic changes in managing their assets and asset data efficiently.

You will drive ongoing performance optimizations and coordinate with our platform and other third-party vendors for system updates, licensing, integrations, and support. In addition, this role focuses on enhancing the user experience by streamlining workflows, improving search, and ensuring ease of use across teams.

What you'll do:

• Create, prioritize, and manage the product backlog, ensuring a clear roadmap for feature development and enhancements.
• Act as the primary point of contact between stakeholders (marketing, creative teams, IT, etc.) and the development team, gathering requirements and feedback to drive product evolution.
• Use data-driven insights to diagnose deficiencies, analyze system performance, and recommend optimizations.
• Develop training materials and documentation to educate users on best practices for Digital Asset Management usage. Conduct regular training sessions to ensure successful adoption.
• Define and validate acceptance criteria for new features, conduct user acceptance testing (UAT), and ensure releases meet high-quality standards.

What you bring:

• Experience in building product roadmaps and translating business use cases to technical/functional requirements ensuring end-to-end delivery.
• Demonstrated ability to take full ownership of product decisions, drive initiatives independently with a focus on product growth and stability.
• Experience in leading agile ceremonies such as sprint planning, retrospectives, and daily stand-ups.

Preferred/Additional Qualifications

• Bachelor’s degree in Business, Marketing, IT, or a related field; 3-5 years of experience as a Product Owner or in a similar role, with proven experience in managing digital tools or content management systems.
• Technical aptitude with an understanding of developer-facing tools and services.
• Proven experience with the principles of Incident Management, Problem Management and Change Management.

Veuillez noter: Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.