Product Owner - Commercial Lines, Auto

Product Owner - Commercial Lines, Auto

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The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience as a Product Owner in Commercial Lines, Auto and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for a Product Owner to join our team and take ownership of our existing Auto Insurance Platform. The successful candidate will be responsible for leading the development and delivery of new features, enhancements, and updates to our platform, while ensuring that it meets the needs of our clients and stakeholders. This includes effectively prioritizing the backlog based on business value, customer impact, and stakeholder input.

Reporting to the Chief Underwriting Officer, you will take ownership of the Auto Insurance Platform and work closely with the development team to deliver high-quality products and services.

This is a hybrid work opportunity.

What you will do

• Develop and maintain a deep understanding of the market, competition, and customer needs to inform product strategy and prioritization.
• Collaborate with stakeholders, including business users, clients, and internal teams, to gather feedback and input on product features and enhancements.
• Prioritize the backlog based on business value, customer impact, and stakeholder input, considering factors such as market demand, strategic objectives, and regulatory requirements.
• Conduct regular backlog grooming sessions with stakeholders to review and refine user stories, ensuring they align with business goals and stakeholder needs.
• Work closely with the Technical Underwriting team and other stakeholders to understand their priorities and communicate how those priorities are reflected in the product roadmap.
• Continuously evaluate and reprioritize the backlog based on changing business needs, customer feedback, and stakeholder input.
• Clearly communicate the rationale behind backlog prioritization decisions to stakeholders, ensuring transparency and alignment.
• Conduct regular user testing and gather feedback to drive continuous improvement of the platform's usability and functionality.
• Collaborate with the development team to break down high-level epics into smaller, manageable user stories, ensuring they address stakeholder requirements.
• Ensure that the development team has a clear understanding of the user stories, acceptance criteria, and stakeholder expectations.
• Regularly review and monitor progress against the backlog, identifying and addressing any bottlenecks or impediments that may arise.
• Monitor product performance and user engagement metrics, identifying areas for improvement and implementing necessary updates.
• Act as the subject matter expert for the insurance platform, providing guidance and support to internal teams and external stakeholders as needed.

What you bring to the table

Required:

Bachelors Degree and 8 or more years of experience in the Commercial Auto Insurance industry.

Preferred:

Proven experience as a Product Owner or similar role in the Commercial Insurance industry.
Previous work experience with Guidewire software platform.
Deep understanding of Commercial Auto Insurance products and services.
Strong analytical and problem-solving skills.
Excellent communication and collaboration skills.
Experience working in an Agile development environment.
Ability to work independently and manage multiple priorities.

If you are a self-starter with a passion for developing innovative products that meet customer needs and have a proven track record of effectively prioritizing backlogs with stakeholder input, we encourage you to apply for this exciting opportunity.

Our Culture

At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.

We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.

We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.

We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.

We also understand that employees require time off for personal reasons. Zurich employees receive four personal days per year to be used at their discretion.

We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.

We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.

We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at www.zurichcanada.com.