Product Owner

Product Owner

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, and high-performance application developers? We want to hear from you.

The Product Owner will lead complex squads and set the team’s direction and ensure they are aligned with key stakeholders across the organization. They will use analytical thought to contribute to enterprise strategic initiatives and foster strong relationships with stakeholders and squads.

You’ll be responsible for:

1. End-to-end accountability and ownership of high-profile product(s), including P&L management.
2. Achieving OKRs, including identifying leading indicators to understand and track progress.
3. Collaborating with stakeholders to determine business needs and deliver quality solutions taking into account multiple points of view.
4. Working closely with Product Leaders to understand and drive alignment on the business’ strategy, goals, and objectives.
5. Articulating, translating and communicating the vision and strategy effectively to key stakeholders and executive leadership.
6. Representing customer needs and requirements to ensure they are well-understood and integrated into the Squad's work.
7. Defining the minimum viable product (MVP) to rapidly test fit to customer needs.
8. Bringing a data-driven approach to decision making including allocating funds and developing and tracking OKR/KPIs that drive product success.
9. Partnering with the Product Leader to define and clearly communicate acceptance criteria for output based on business requirements and customer needs.
10. Optimizing the flow of value through the multi-team Agile environment and progress towards objectives, goals, and commitments, while removing impediments, resolving conflicts and managing risks and issues.
11. Proactively seeking customer feedback to learn and better understand their needs and requirements and ensuring end-to-end delivery of features.
12. Understanding and supporting implementation of team metrics to optimize delivery and measurements in terms of productivity, quality, responsiveness and predictability.
13. Demonstrated thought leadership with knowledge of emerging trends and actively participating at industry discussions.
14. Identifying opportunities for improvement and leveraging external emerging best practices.
15. Fostering an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
16. Engaging with the Practice Leads with regards to resourcing and functional expertise required in the Squad.

You bring:

1. 7+ years of practical experience as a Product Owner.
2. Considerable experience in running large impact projects within the organization and understanding the needs of customers or clients (internal or external).
3. Practical knowledge and understanding of the software development process.
4. Strong business and/or technical acumen and a deep strategic mindset.
5. A deep understanding of domain expertise related to achieving successful outcomes.
6. Excellent problem-solving, strategic thinking, conflict resolution and troubleshooting skills with demonstrated experience exercising mature judgement in delicate situations.
7. An Agile mindset and passion for applying agile practices and processes in delivering business value to our customers.
8. A demonstrated ability to empower individuals and teams to work autonomously to deliver great value to customers.
9. Knowledge of activities, tasks, practices and deliverables associated with eliciting, clearly defining and documenting required business functionalities as well as information requirements.
10. Confidence in your ability to communicate detailed information in an impactful way.
11. The demonstrated ability to foster an environment of openness, mutual influence, understanding and empathy where individuals thrive as equal members of a team.
12. An understanding that success is in the details. You notice things that others don't.
13. A demonstrated track record of identifying and driving continuous improvement opportunities.
14. Intellectual curiosity and a growth mindset focused on continuous improvement.