Product Owner

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We are looking for a Product Owner to join our growing team!

At Intact Lab, we are committed to transforming the customer experience by offering a wide range of self-service transactions, thereby fostering a crucial shift towards online services. As part of this ambition, we are seeking a talented and passionate Product Manager to join our dynamic and innovative team.

With a customer-focused and business-oriented approach, you will lead multidisciplinary experts in the development of digital solutions to enhance their performance and meet business objectives. As an expert in our products, you will ensure the frequent launch of new improvements, track their performance, and communicate results/recommendations.

As a Product Owner, you will play a crucial role in the development of our products, particularly in the area of home insurance policy changes. You will be responsible for defining plans, conducting thorough research, and building products from the ground up. This opportunity is ideal for someone curious, capable of navigating uncertainty, and eager to build robust products from the foundation. A high level of autonomy is essential, as you will need to make important decisions and lead the project with a clear and independent vision.

Reporting to the Product Director, your main responsibilities will include:

What You'll Do Here

• Lead and inspire a multidisciplinary agile team from idea generation to execution.
• Partner with teams and managers to facilitate initiatives.
• Work with designers, copywriters, and developers to create the best solutions for our customers.
• Prepare user stories and manage the product backlog, creating value for both the company and our customers.
• Ensure planning, animate reviews, demonstrations, and participate in committees and retrospectives.
• Ensure products create a high level of engagement and exceed customer expectations.
• Ensure product delivery according to roadmaps.
• Integrate customer feedback and insights from performance measurement into the roadmaps.

What You Bring To The Table

• At least 5 years of experience in creating and delivering digital products.
• Expertise in agile methodologies.
• Good knowledge of performance measurement tools such as Google/Adobe Analytics.
• Proven experience in product design.
• Expertise in presentations and workshop facilitation.
• Good understanding of technical aspects related to design and development.
• Bilingualism (French and English) – Need to interact on a regular basis with colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

You Are

• An autonomous leader focused on problem-solving and achieving results.
• A visionary with an innovative mindset, always up-to-date with the latest trends.
• Data-driven and statistical.
• Entrepreneurial spirit with proven planning and project management skills.
• Passionate about user experience.
• Highly diplomatic and excellent at developing and maintaining relationships.
• Funny, creative, analytical, curious, and resourceful.

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.