Product Manager, Visa (15-month contract)

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

This is a 15-month contract role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. This role may require you to work in-office at least once a week.

As a Product Manager, Visa, you’ll establish a comprehensive catalogue of solutions that deliver on both member desirability & financial ROI for Vancity. You’ll be assigned a portfolio and work the end-to-end product management lifecycle, (planning, designing, bringing better products to market, monitoring and managing product performance) to ensure member satisfaction.

The anticipated end date is July 2026.

A typical day would involve:

• Responsible for setting a product vision and defining a product strategy.
• Drive the execution of all product lifecycle processes, including research, planning, positioning, roadmap development, product design, requirements development, product launch, rationalization, and continuous improvement.
• Collaborate with the broader IT Solutions team to prioritize roadmaps and guide new solutions through the product lifecycle to ensure zero distance between organization, member and employee needs.
• Collaborate closely with business readiness teams on the development, and release of products and services to both members and employees alike.
• Partner with Marketing and Communications teams to develop product positioning and messaging that differentiates Vancity across primary market segments.
• Partner with Change Management teams to ensure employees are well positioned to adopt, use, and promote new products and services in support of both themselves and members.
• Develop expertise within assigned portfolio whilst demonstrating the agility to support other people and portfolios when required.

You have:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3 to 5 years of experience in product management, preferably within banking/financial institutions and the payments sector.
• Knowledge of business and financial concepts, regulatory requirements and product lifecycle management within the financial services industry.
• Experience managing all aspects of a successful product throughout its lifecycle.
• Experience working with Azure DevOps (ADO) is a nice to have.
• Strong understanding of Agile methodologies.
• Certifications such as Scrum or SAFe are a bonus.
• Extensive experience collaborating with cross-functional teams and skilled in driving alignment between teams.

You are:

• Organized - You can prioritize projects, identify and optimize resources, develop business cases and project plans, and manage the full product lifecycle through all phases.
• A problem solver - You have the problem-solving and decision-making skills to diagnose and mitigate challenges, issues, and risks, and capitalize on opportunities.
• A strong communicator - You’re able to collaborate with the appropriate stakeholders across the organization and externally, communicate project progress, manage expectations, identify and mitigate project risks effectively.
• Analytical - Research and analytical skills to assess and identify opportunities and risks based on consumer, business, market, and community trends.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is $81,200 to $122,000 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Posted until Filled

A career at Vancity is more than just a job; you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

We offer:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows.
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits that offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.