Product Designer - Restaurant Platform

This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.

With millions of diners, tens of thousands of restaurants, and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

In this role, as a Product Designer, you will:

• Lead growth initiatives that deliver additional value to restaurants on top of their existing products and services.
• Design and maintain how we onboard restaurants, display in-product add-ons, drive more sign-ups/upgrades, and enhance in-product support.
• Translate complex operational and restaurant interactions into simple, engaging user-centered solutions.
• Identify new product enhancements driven by experiments to scale solutions across our platform.
• Become an expert in restaurants’ needs by facilitating research with restaurant owners and staff.
• Work closely with a smart, collaborative remote team of product designers, product managers, sales, and engineers to deliver experiences that enhance restaurant productivity.

You enjoy solving complex design challenges and are a systems thinker. You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work. You also have:

• Experience designing for enterprise, Growth teams or have solved for very complex and ambiguous spaces.
• Obsessed with optimizing front of funnel experiences.
• Balancing rapid, build-to-learn experimentation with longer term, practical design thinking.
• Strong interaction design and systems thinking.
• The ability to negotiate, prioritize, and break down design work into measurable outcomes while advocating for the user.
• Strong curiosity and willingness to learn from others.
• An appetite and appreciation for feedback from stakeholders and peers.
• Led user research and can link research findings to designs.
• The ability to manage time effectively and can self-direct to deliver against agreed-upon commitments.
• Experience collaborating with product managers and engineers in an agile environment.
• Strong written and verbal communication skills and can clearly articulate design decisions.
• Experience working with remote teams.
• Expertise in Figma and other prototyping tools.

If you think you are qualified for this role but don’t tick every box, please apply for the role. The perfect candidate doesn’t exist.

When applying, please include a resume (including a password to your portfolio) and a PDF or link to an online portfolio. Thank you!

Benefits:

• Paid Time Off - 20 days a year
• Birthday/celebration PTO - 1 day
• Annual company weeks off
• Flexible sick time off
• Parental Leave Benefits
• Life & Disability Insurance
• Group RRSP and DPSP
• Major Medical Insurance (dependent care options)

The range for this remote Canada based role is $100,000-$125,000 CAD.

In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.