Produce Production Assistant Manager

Job Description

This position is responsible for assisting the Department Manager in the day-to-day operations of the backroom in the Produce Department. The performance of the duties must ensure a quality service approach to all employees, customers, and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities

1. Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
2. Oversee the preparation, packaging, pricing, rotation, and quality standards of produce.
3. Provide administrative support to the management team (e.g. recording of shrink, supply inventory, and orders).
4. Keep the work, storage, and store areas clean and safe at all times by performing general “housekeeping” as required, including equipment maintenance and sanitizing, sweeping, and mopping.
5. Lead by example by promoting corporate policies, customer service standards, departmental cleanliness, and opening and closing procedures.
6. Assist, relieve, and train department personnel as requested by the management team.
7. Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety, and equipment use.
8. May be requested to undertake other related duties on a periodic basis.

Qualifications

1. Typically requires completion of a post-secondary program, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
2. Excellent organizational, interpersonal, and analytical skills.
3. Clear and effective communication style, both written and oral.
4. Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
5. Ability to learn manual and automated systems/tools.
6. Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
7. Flexible schedule, including weekends, evenings, and holidays.
8. Fluency in English and French shall be considered an asset.

Work & Sensory Environment

1. Providing service to several people or departments, working under many simultaneous deadlines.
2. Required to stand and walk for long periods of time during shift.
3. Required to lift, carry, or handle heavy objects.

Additional Information

Accommodation is available upon request for applicants and employees with disabilities.