Processing Coordinator

Are you self-motivated, organized, and eager to learn? Do you like working with data, completing tasks in a timely and accurate manner, and being part of a team? Are you bilingual in English and French, written and oral? We have a role for you!

This is a national role located in our Montreal or Toronto office, working with both our Quebec and Toronto Processing teams. A hybrid role with the flexibility to work virtually and/or from our Montreal office.

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

The role involves various daily tasks which include entering client data into our broker management system and web-based applications, and producing documents for our Personal, Affinity, and Small Commercial Lines customers.

• Developing knowledge of system workflows and processes, products, and services
• Entering data with attention to detail in English and French
• Responding to requests and activities
• Producing and distributing documents, issuing certificates and endorsements, invoices, and letters on various policy types
• Supporting data management, projects, and working with Excel spreadsheets
• Supporting workflows and identifying where translated documents are required or need to be updated
• Responding quickly and accurately to processing questions
• Staying informed of program changes
• Maintaining quality controls and checking for accuracy

This role is a stepping-stone to the insurance world. By supporting our customer service and sales teams, you will be learning about policy processing and underwriting. Working with brokers and underwriters, you will see how the teams at Aon work together to deliver excellent quality service to our clients.

• French/English bilingualism required due to frequent interactions with clients, colleagues, or partners based in Quebec or other Canadian provinces
• Customer service orientation and professional business sense
• Proficient in MS Word, Excel, Outlook, and/or insurance portal systems
• Excellent interpersonal, communication, and presentation skills
• Ability to work collaboratively as a key member of a service team
• Post-secondary education and experience in the Insurance industry
• Organizational skills and the ability to prioritize under pressure

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process, and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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