Principal Product Designer

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Are you an expert Product Designer looking for a senior individual contributor role? Come join a company with the opportunity to work on products used by hundreds of thousands of Canadians, solving our toughest design problems.

As a Principal Product Designer at Aviva Canada, you will play a pivotal role in shaping the future of our digital products. You will tackle the most complex and challenging design problems across all our Digital Product teams, ensuring that our solutions are customer-focused and effective. You will set the highest standards for design excellence, mentor and coach other designers to elevate their skills, and create cohesive and compelling shared digital experiences for Aviva's brand as well as PC Financial & RBC Insurance that meet the diverse needs of our users, driving consistency and quality across all platforms.

If you’re ready for the next step, we’d like to meet you. Come join our team!

What You'll Do

• Lead the design efforts on the most challenging and high-impact projects, setting the standard for design excellence.
• Collaborate with senior business stakeholders to align design strategies with business goals and elevate product design across the company.
• Drive the continuous improvement of design practices by finding opportunities for enhancement and implementing best practices across teams.
• Mentor and coach other designers, fostering a culture of continuous improvement and innovation.
• Conduct in-depth user research using a variety of methods, including interviews, surveys, usability testing, and ethnographic studies.
• Create wireframes, mock-ups, and high-fidelity prototypes that set the benchmark for design quality.
• Advocate for the user perspective throughout the product development lifecycle, ensuring that user needs are at the forefront of design decisions.
• Stay up to date with industry trends and standard methodologies in Product Design, and share insights with the team.
• Provide feedback to collaborators at multiple levels of the organization, promoting a culture of constructive critique and collaboration.
• Design and build B2C and B2B related pages in AEM, ensuring consistency and quality across all digital products.

• Extensive experience in senior Product Design roles, with a strong portfolio showcasing your work.
• Experience working with & creating design systems.
• Proficiency in both qualitative and quantitative research methods.
• Excellent analytical and problem-solving skills.
• Great communication and presentation skills.
• Ability to work effectively in a fast-paced, collaborative environment.
• A passion for creating user-centered products.
• Knowledge of web accessibility and its importance.

• Experience in Adobe Experience Manager.
• Copywriting experience.
• Bilingualism (English and French) is considered an asset.

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year.
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion.
• Corporate wellness programs to support our employees’ physical and mental health.
• Hybrid flexible work model.