Pre-Sales Engineer

What We Need

The NetBrain Pre-Sales Engineering team is looking for a Pre-Sales Engineer in the area of Network Management and Automation based remotely in the Ontario region. This Pre-Sales Engineer will provide technical expertise throughout our sales process to our customers. Networking experience is of paramount importance in this search! This position requires someone to be fluent in Spanish.

The Impact You’ll Make

The Field Pre-Sales Engineer will be on the front lines helping our Account Executives and Inside Sales Representatives. You will help Fortune 100 companies to transform their network operations, and you will make a massive impact in NetBrain’s growth as a company

What You’ll Do

• Conduct technical discovery and solution development while performing various pre-sales demos of NetBrain software both on-site and online for prospective customers consisting of network engineers, network managers, and key business stakeholders.
• Partner with Account Executives to create and refine strategies to support customers and sales opportunities with a focus on technical wins and business impact.
• Provide technical sales support and oversight in the NetBrain Assisted Proof of Concept process (POC) via remote meetings with customers, proving NetBrain’s functionality and value in the customer’s environment.
• Perform thorough analysis of customers' network environment by capturing requirements and IT management pain points, understanding their impact and proposing the most suitable solutions and describing the associated value.
• Provide technical support on network technologies and deployments to internal NetBrain teams including pre-sales, post-sales, advanced services, marketing, and product management.
• Make recommendations on potential product improvements to the product development team according to customer feedback.
• Train and assist customers on using the many features of NetBrain to manage their network.
• Act as the technical point of contact to prospective customers via on-line meetings, phone or email.

Who You Are

• Bachelor’s degree or equivalent certification
• 3-5+ years' experience
• Working knowledge of major vendors’ networking products configurations, operations, and deployments
• Experience implementing and troubleshooting dynamic routing protocols, QOS, Security, MPLS, Multicast, etc.
• Excellent verbal and written communicator with strong technical presentation skills and the ability to manage key stakeholders in very large enterprises
• You are a fast learner of highly complex technologies
• Previous Network Automation or Network Operations and/or NOC experience is preferred, not required
• Fluency in English and Spanish is required; fluency in Portuguese is a plus