Pre-Board Screening Officer - Bilingual (FR / EN)

What do Pre-Board Screening Officers - Bilingual (FR / EN) do?

You will be using your exceptional customer service skills to uphold the safety of passengers and create a positive travel experience by:

• Efficiently screening passengers and baggage through airport security checkpoints
• Communicating with passengers in both French and English
• Providing information professionally and with integrity
• Scanning and testing baggage for prohibited items using X-ray machines, metal detectors, and other technology, along with physical search techniques
• Protecting restricted areas
• Managing conflict
• Communicating clearly and effectively
• Upholding all regulations with vigilance

You will receive paid training at $28.68 / hour, increasing to $31.01 / hour after completing the training program and full certification. You’ll also receive comprehensive benefits and a great uniform!

What You Bring:

• Excellent customer service skills, preferably in a high-volume environment for a minimum of one (1) year
• Strong English and French communication skills, both written and verbal
• Open availability to work any shift as required by the airport operations, including early mornings, late evenings, weekends, and statutory holidays
• Must be a Canadian citizen or a Permanent Resident
• Current resident of Whitehorse, or the surrounding area
• Ability to comply with the CATSA medical requirements
• High school diploma or equivalent (GED)

This role will be fully based at Erik Nielsen Whitehorse International Airport (YXY).

If you are successful in the application process, you will be required to apply for a Transport Security Clearance (TSC), which requires an extensive background check. Once obtained, you will be eligible to begin the Screening Officer Foundations (SOF) course, which must be successfully passed prior to beginning work as a Pre-Board Screening Officer.

Paladin Airport Security Services Ltd. ("PASS") provides effective and efficient screening services to ensure the safety and security of air travelers in Canada. As a Canadian-owned company, we are committed to providing friendly, respectful, and accessible services in both official languages.

The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE! If this sounds like a team that you'd like to join, we want to meet you!

Thank you for your interest in working with PASS! Candidates selected to progress in the application process will be contacted by email.

We have a diverse workforce, and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. We are committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.