Portfolio Resource Coordinator (Prince George)

Portfolio Resource Coordinator (Prince George)

• Schedule employees strategically across multiple sites, minimizing overtime.
• Enter jobs, customer, and billing info into WinTeam with an error rate below 2%.
• Assist with short notice or emergency scheduling requests.
• Identify and escalate scheduling errors and gaps.
• Create and distribute post orders for special coverages.
• Provide coaching on scheduling techniques and best practices.
• Understand contractual obligations for assigned portfolio, including site visits and training.
• Track and submit employee mileage and travel expense reimbursements.
• Respond to day-to-day employee inquiries promptly.
• Conduct telephone and in-person interviews for applicants and critical response teams.
• Assist with various office tasks as needed.
• Collaborate with Account Managers on missed coverage, overtime, payroll corrections, and compliance alerts.

• Proven ability to build strong working relationships.
• Strong leadership, strategic thinking, and problem-solving skills.
• Excellent communication, organization, and multi-tasking abilities.
• Proficiency in computer usage, with preference for applicants with an IT background.
• Proficiency with Microsoft Office Suite and WinTeam preferred.
• Ability to meet deadlines and prioritize effectively.