Police Support Clerk - FTT

Marketing Statement

Metro Vancouver Transit Police ("Transit Police") is the leader in regional public transit policing, operating across 22 communities. It provides policing services to all modes of transit: Bus, SeaBus, SkyTrain, and West Coast Express. In partnership with cross-regional partners, Transit Police prevents crime and provides coordinated police services to transit users throughout the region. It also seeks to have a workforce that is responsive to and reflective of the many diverse communities it serves.

Union Affiliation

Transit Police Professional Association

Responsibilities

Performs a variety of clerical tasks including working in the Police Records Information Management Environment (PRIME) and processing various police records and tickets. Works at the Public Service Counter to handle all incoming calls and public inquiries at the window. Coordinates mail services and maintains the File Room.

Qualifications

EDUCATION

Completion of Grade 12 with clerical skills including MS Word, Outlook, and Excel.

Experience

Basic requirements are administrative office and customer service experience. Previous experience in Law Enforcement, and/or working with Police Records Information Management Environment (PRIME) would be considered an asset for the selection process. Applicants must possess excellent communication skills to be effective in requesting and delivering information; adaptability in responding to changing conditions and priorities; attention to detail to critically evaluate data and information with accuracy and perception; must be a team player with a positive attitude who collaborates with others; have the ability to deal courteously, tactfully, and diplomatically with the general public as well as internal and external customers.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario, and behavioral descriptive interview questions.

This position is full-time from Monday to Friday 8-4pm. This position is required to work at the Sapperton HQ Office and/or the Bridgeport Office.

Please note: An equivalent combination of education and experience may also be considered.

Rate of Pay

Group 5: $29.95 - $35.99 per hour ($4,883 - $5,869 monthly)

Closing Statement

Must be legally entitled to work in Canada.

Our recruiting policy is to give first priority to internal (Transit Police) employees, second priority to qualified employees within the TransLink group of companies. Applications from the general public will only be considered if we do not have any qualified candidates. Transit Police retains the final hiring decision.

Conditions of Employment

Applicant will be required to possess or have the ability to obtain and maintain enhanced security clearance.

How to Apply

Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter and (2) resume as one pdf document prior to uploading your application online.

Closing Date: April 17, 2025

Please note that only those shortlisted will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

Transit Police are committed to employment equity.