Police Administrative Support- CPIC Technician

Please note only applications submitted through the Bamboo HR link below will be accepted. Applications submitted through City of Lethbridge website or other third-party sites, will not be considered.

The Lethbridge Police Service is currently accepting applications for a full-time position as a Police Administrative Support- CPIC Technician in the Records Management Section (RMS). This position is responsible for monitoring the quality, validation and accuracy of CPIC related data entered by employees. You will ensure all possible data has been captured from the file such as verifying names, dates and places of birth, docket number, fingerprint numbers, license plates, conditions and file numbers. You will enter persons, vehicles, and property in CPIC. In addition, you will ensure “alerts and flags” are present or removed in RMS, maintain a diary date system in RMS, and purge CPIC as directed.

Hours: 37.5hrs weekly, Monday to Friday

Wage: $38.31 hour | 2025 rate

As a CPIC Technician, you will:

• Ensure quality control by validating the accuracy of data entered into CPIC by other members of the Records Management Unit.

• Enter persons, vehicles and property on CPIC.

• Maintain Alerts and Diary Dates entered into the Niche database.

• Process Warrant recalls.

• Monitor CPIC Purge list.

• Maintain the entries related to CPIC conditions of subject included in the Public Service area Bail Book.

• Participate in scheduled CPIC audits.

• Be responsible for prioritizing time-sensitive work based on incoming information with a high level of efficiency.

• Recognize quality assurance and provide notification of errors.

• Facilitate internal and external stakeholders by handling a number of inquiries with issues ranging from basic questions to detailed information and advice.

• Provide knowledge and guidance to other staff members regarding necessary CPIC information.

• Demonstrate the ability to communicate effectively and professionally, while maintaining strict confidentiality when handling sensitive information.

• You will have a demonstrated ability to work well within a team environment and have excellent communication skills with both internal and external customers.

As the successful candidate you will have:

• Previous experience in a police setting is required as would experience in the following police specific databases, NICHE, CPIC and JOIN.

• High level of confidentiality, tact and diplomacy.

• Possess sound decision-making skills, flexibility and good judgement in managing their workload, and a detailed knowledge of Microsoft Office.

• Excellent interpersonal skills and sound judgement to effectively maintain relationships with stakeholders.

• High degree of organizational skills and high attention to detail.

• Strong independent working skills and the ability to plan and organize oneself in a self-directed environment.

• Strong data entry experience.

• Exceptional computer skills including Microsoft Office and the ability to learn new software systems.

• Ability to quickly align with shifting priorities to address frequent interruptions.

• Interpersonal skills to maintain working relationships with stakeholders.

Completion of the CPIC Maintenance Course is an asset.

The successful candidate is required to consent to a police security clearance, which includes the voluntary completion and submission of a personal disclosure form (lifestyle questionnaire), criminal and police records check, reference checks.

STEPS OF HIRING PROCESS

1. Resumes will be reviewed for relevant qualifications, education, experience, training and skills.
2. Selected applicants will be contacted to complete a Personal Disclosure Form and Security Clearance Declaration (applicable to applicants outside of LPS).
3. Competitive applicants will be contacted for a Behavioral Descriptive Interview.
4. Security Clearance Check will be conducted (applicable to applicants outside LPS).
5. Completion of a satisfactory police fingerprinting check (applicable to applicants outside LPS).
6. Successful completion of a Polygraph Examination Procedure (applicable to applicants outside LPS).
7. Reference verification of a minimum of three professional references (applicable to applicants outside LPS).
8. A successful candidate(s) will be selected and offered the position.
9. All components of the selection process will be administered, scored, evaluated and interpreted in a fair and uniform manner.
10. Duration of the hiring process may take approximately two months.

Qualified candidates are invited to submit their resume with cover letter, online at: https://lethbridgepolice.bamboohr.com/careers/423

Submissions will be accepted until Wednesday, April 9th, 2025.

For further information on this opportunity, please contact: Akin Ishola, Manager, Records Management Section, Lethbridge Police Service at (403) 330-5226, or by email at Akinropo.Ishola@lethbridgepolice.ca.

Facility Dogs

As a prospective employee it is important for you to know that LPS has two facility dogs in the workplace. LPS facility dogs are here to support our employees in a positive, constructive manner. Further, LPS facility dogs support the emotional needs of victims and or witnesses through the Criminal Justice Process.

Landed Immigrant/Citizenship Status Canada

The Lethbridge Police Service welcomes employment applications from those who are currently Canadian Citizens or Canadian Permanent Residents. We require a significant background screening process to obtain a successful security clearance as a condition of employment with our agency. As an employer, we are unable to sponsor Canadian Work Permits/Visas or Permanent Residence applications at this time.

Work Location

LPS employees are required to carry out their assigned duties in-person at a Lethbridge Police Service facility. Our Lethbridge Police Service Headquarters are located at 135 1st Avenue South Lethbridge, AB T1J 0A1.

“THE CITY OF LETHBRIDGE IS AN EQUAL OPPORTUNITY EMPLOYER.”

We thank all applicants in advance for their interest. We will only contact individuals selected for interviews.

CUPE Local 70