Podiatry Clinical Administrator

Kent Community Health NHS Foundation Trust

We are looking for a highly motivated and flexible Administrative Assistant to support our local Podiatry team within Kent Community Health NHS Foundation Trust. You will join one of the largest and forward-thinking Podiatry teams in the country. You will be providing support to the local podiatry team to ensure service provisions within the team are run effectively and efficiently by undertaking clinical administrative tasks, such as liaising with patients to arrange home visits, photocopying, maintaining stock levels of clinical supplies, and completion of standard forms, surveys, audits, and data entry. You must be proficient with all Microsoft packages, including Outlook, Word, Excel, and have the ability to use databases and handle telephone queries. The successful candidate would need to demonstrate good communication skills, be organised, and able to work on their own initiative. Kent Community Health NHS Foundation Trust provides a comprehensive health and well-being support package to all staff as well as excellent development opportunities.

Main duties of the job

The role would include - this is not an exhaustive list:

1. Ordering of clinical supplies
2. Putting away clinical supplies/ tidying clinic cupboards and stock rotation
3. Maintaining patient leaflets and handouts for clinics
4. Ordering and rotating of catalogues
5. Uploading temperature and cleaning logs to relevant hard drive and completing compliance excel spreadsheet
6. Uploading medications delivery slips to relevant hard drive
7. Printing off next appointment slips and other specific paperwork
8. Managing of instruments packs, replacing missing/blunt items, completing customer feedback form and emailing to relevant people
9. Building clinical appointment templates on electronic appointment booking system

Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values: compassionate, aspirational, responsive, excellent.

We know a commitment to equity, diversity, and inclusion leads to better patient care and a happier workforce. We pride ourselves on being diverse and welcome applications from people with varied backgrounds, perspectives, and experiences.

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients, and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments.

Job responsibilities

The job description and person specification give you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way, we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Good luck! We can't wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person Specification

QUALIFICATIONS

EXPERIENCE

• Administrative experience. Experience of team working and versatility to take on a variety of tasks.
• Experience within community healthcare setting. Experience of handling confidential information. Experience of working with members of the public.

KNOWLEDGE

• Awareness of developments in the NHS. Knowledge and understanding of Microsoft Office packages e.g. Outlook, Word, Excel.
• Background knowledge of health and social care sector.

SKILLS & ABILITIES

• Good interpersonal and verbal communication skills both on telephone and in person with patients, members of the public, and colleagues.
• Good written communication skills. Good attention to detail, accuracy, and organisational skills.

PERSONAL ATTRIBUTES

• Friendly and approachable manner. Ability to work on own initiative and as part of a team.
• Ability to be patient, tolerant, and use discretion at all times. Commitment and enthusiasm with flexibility in working practices and attitude to work.
• Able to plan and prioritise effectively and work within defined deadlines. Possess a willingness to learn.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Kent Community Health NHS Foundation Trust