PMO Administrator / CSR

As Canada's premier private jet company with a legacy spanning over 60 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparalleled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.

Join us and be a part of a team that lives and breathes these values every day!

Summary

As a key member of the Program Management Office, the PMO Administrator / CSR is an organized self-starter with the ability to multi-task administration duties while supporting a small amount of client-facing services requiring an acute attention to service and detail.

Responsibilities

Support the Program Management Office with Administrative tasks such as:

• Administer our Product Support Cases raised to ensure timely closure of requests from inter-disciplinary departments and prepare final invoices for services as required.
• Support the Project Managers with their project administration (reports, invoicing, etc.).
• Printing of material as requested.
• Attend Project Meetings and update MS 365 / MS Teams folders as required.
• Process Work Orders within internal & external databases.
• Follow up on defined action registers to ensure assignees complete their deliverables.
• Support the Director of Program Management as required.

Client Services Representative - Lounge Management

• Ensure client entrance area, offices, meeting rooms, lounge and washrooms are clean and tidy.
• Greet arriving clients and ensure their comfort settling into our facilities.
• Tend to in-house clients ensuring their ongoing comfort and needs are met.
• Coordinate scheduled activities in the respective meeting rooms within the client entrance area.
• Orchestrate catering as required for special meeting requirements and ensure lounge kitchenette is stocked with coffee, drinks and snacks.

Requirements

Minimum Qualifications:

• DEC / DEP
• 1 - 2 years of experience
• General Office Administration
• Client-facing experience
• MS 365 and MS Teams
• Highly organized with good time management skills
• Great customer service skills
• Perfectly bilingual in English and French
• Occasional lifting (under 23 kg)

Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. Your career at Execaire Aviation is a journey of growth and development. We invest in our team members, offering extensive training programs and ample opportunities to enhance your skills. From mentorship initiatives to career advancement pathways, we are dedicated to nurturing your potential and fostering a culture of continuous learning. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!

We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.