PharmD - Medical Writer / Senior Scientific Communications Specialist

Job Description - (Canada only)

PharmD - Medical Writer / Senior Scientific Communications Specialist

POSITION SUMMARY

The Senior Scientific Communications Specialist is a professional with scientific, clinical, and therapeutic area expertise, responsible for oversight of staff and client services. The position also provides scientifically accurate and balanced information to internal stakeholders, external healthcare professionals, and consumers in a way that supports business needs; is aligned with regulatory and compliance practices; and is consistent with Medical Affairs and brand team objectives.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statements

• Develop and review content for scientific documents including standard and custom responses, slide decks, dossiers, manuscripts, and other deliverables requested by the client.
• Demonstrate ongoing scientific expertise relevant to therapeutic areas, including products, disease state management, and emerging therapies.
• Integrate scientific expertise with knowledge of regulatory and compliance guidelines to ensure comprehensive review of materials submitted into approval process.
• Create and/or review medical affairs materials and promotional materials.
• Apply approved standards of style to created and maintained materials.
• Demonstrate proficiency in the use of content management systems as applicable.
• Update Standard Response format and content for integration into a global content management system.
• Respond to Medical Information Requests (via calls/web/emails/letters) and conduct appropriate scientific information exchanges with the requestors.
• Participate in scientific training as appropriate to support assigned brands.
• Comply with all guidelines, policies, legal, regulatory, and compliance requirements.
• Meet or exceed service levels and targets for internal and external customers.
• Participate in training & mentoring of new hires or staff changing support areas.

The Senior Scientific Communications Specialist may also be responsible for the following:

• Serve as a team lead for 1 or more Clients, therapeutic areas, workstreams, or brands.
• Coordinate with Client to schedule meetings and training sessions, and ensure that all team members meet all training requirements.
• Manage and distribute overall workload for a brand or therapeutic area.
• Coordinate, lead, and participate in workstreams, special projects, pilots, or other activities requested by the client.
• Serve as key contact for communications between the Client and Med Communications team.
• Maintain active role in Quality Assurance processes, including monitoring of performance indicators.
• Provide medical information support via multiple venues including virtual presentations and medical meeting booth coverage.

POSITION QUALIFICATIONS

• Above average attention to detail, teamwork, and initiative.
• Ability to interact with other departments within the company and be proficient in written and verbal communication.
• Proficient in Microsoft Excel, Power Point, and Word, and quickly able to learn new software.
• Demonstrated proficiency in drug information communication and management.
• Ability to apply regulatory and compliance guidelines to content development.

Competency Statements

• Attendance - Always on time for work, including meetings and conferences. Has a strong attendance record and is punctual with deliverables required.
• Innovation and Creativity - Has the ability to think in new ways and perspectives and create new ideas. Practical implementation and development of ideas or methods that result in improvements, solutions, or new processes.
• Leadership - Has the ability to "lead", influence or guide other individuals, teams, or organizations. Can set goals and motivate others to work towards achieving a common goal. Supports others around them. Communicates and delegates effectively.
• Communication Skills - Practices active listening, has quick response times, is clear, concise, and friendly, has the ability to convey thoughts and ideas effectively and efficiently to others, takes and gives constructive feedback, participates in meetings, and connects with others.
• Collaboration and Teamwork - Works with others to complete goals, brainstorms ideas, participates in group discussions, and helps analyze problems and finds solutions. Will problem solve with others and take responsibility for their own tasks in a project.
• Customer Service - Professional, patient, knowledgeable, adaptable, quickly responds, provides assistance and advice, proactive, resolves issues with care, and provides immediate support.
• Time Management - Uses time effectively and productively, prioritizes tasks, delivers results on time.
• Work Ethic - Highly motivated, produces consistent high-quality work, has a desire to work hard, takes responsibility, learns from mistakes, follows through with commitments, is professional, is inclusive and welcoming, has respect for others, and goes above and beyond what is required.
• Behavior and Attitude - Treats others with respect, projects and promotes a positive attitude, uses appropriate behavior, establishes good working relationships, resolves conflict effectively, and speaks kindly to others.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
• Organized - Possesses the trait of being well organized or following a systematic method of performing a task.
• Accuracy - Ability to perform work accurately and thoroughly.
• Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
• Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.

SKILLS AND ABILITIES

Education: Advanced degree in pharmacy (PharmD preferred), advanced health care degree, or relevant, equivalent clinical experience.

Experience: Two to four years of related experience in scientific content creation within the pharmaceutical industry, medical education, and/or academia. Demonstrated expertise in drug information communication and management preferred. Drug Information or Clinical Residency preferred.

Computer Skills: Prefer proficiency with Embase, Ovid, and content management systems.

Other Requirements: Prefer pharmaceutical industry writing experience including an understanding of FDA, legal, regulatory, and compliance requirements with regards to medical affairs.

WORK ENVIRONMENT

Remote - Med Communications International - Canada