Personal Support Worker - Relief

DATE: December 19, 2024
LOCATION: Orillia, ON
COMPENSATION: $24.32/hour

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty, and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a Relief - Personal Support Workers.

Job Summary

The Personal Support Worker is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The Personal Support Worker will support, as assigned, the needs of the vulnerable, at-risk, older adults and seniors living in the community and the home under the auspices of the program. This support relates to the physical, cognitive, mental health, and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire, and general health and safety practices. The Personal Support Worker will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.

What You Will Do

1. Support the physical and mental health requirements of clients.
2. Establish a working rapport with clients that supports their dignity, encourages personal empowerment, and facilitates addressing their psychosocial, behaviour management, and medical needs.
3. Support clients with reminders related to taking their medications at the scheduled time(s) and in accordance with their physicians' instructions.
4. Adhere to residence/program established medication system procedures, including ordering, recording, and reminding clients about the administration of their medication as well as the self-medication program.
5. Monitor and support clients with medical problems and illnesses, including cleaning areas which require immediate attention for the comfort and support of the clients. Further, record illnesses and circumstances related to illness, and arrange for medical/emergency intervention in liaison with the Senior PSW and Program Manager.
6. Encourage and assist clients in the following activities of daily living:
1. laundering and ironing of personal clothing
2. dressing/undressing, and ensure clients are dressed appropriately
3. personal hygiene including grooming, shaving, oral hygiene, nails, and bathing
4. ambulation, toileting, and transferring support
5. meal preparation, serving, feeding, cutting food, etc.
6. care for incontinent clients, make client's bed
7. shopping
7. Support clients with daily living chores such as bed making, dusting, sweeping, and generally keeping their living space in a clean and orderly fashion.
8. Provide support with managing behaviours and problems arising from cognitive issues.
9. Provide social support in areas such as conversation, making phone calls, writing letters, facilitating interest in hobbies, and other recreational activities.
10. Escort to medical appointments, visiting friends, and other identified needs for social interaction in the community as needed.
11. Maintain current and accurate records of the provision of care services and document behaviours for individual clients in accordance with established procedures.
12. Participate in regularly scheduled meetings with clients and/or other members of the staff team for the purpose of developing goals of support for individual clients. Adhere to the goals and tasks developed.

What You Bring:

Must Haves

• Post-secondary education in human services. This qualification may be met by, but not restricted to, a diploma or certificate from a recognized community college (Gerontology Worker Diploma, Personal Support Worker Certificate, etc.).
• Experience with vulnerable, older adults and seniors with unique special needs including cognitive impairments and/or mental health issues.
• Knowledge of medication and general health and psychiatric conditions.
• First Aid and CPR training.
• Ability to organize activities and work with individuals and groups in the areas of assessment, problem solving, and crisis management.
• Ability to interact with clients in a positive and supportive manner.
• Demonstrated ability to work with multi-disciplinary professionals and other staff in a team environment.
• Good oral and written English skills.
• Creativity and flexibility.
• Computer skills are required.
• Possession of a valid Ontario Driver's License, a reliable transportation, willingness to drive the agency van.

Nice-to-Haves

• Experience in social/recreational co-ordination preferred.

What We Offer

• E-learning program available all year round.
• Corporate Gym membership rate with GoodLife Fitness.
• Access to Perkopolis, a comprehensive corporate discount program.
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion.

Our Commitment to Diversity and Inclusion

LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note: A satisfactory vulnerable sector check (VSC) is also required.

CLOSING DATE: January 5, 2025

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.