Personal Support Worker-PT-H2H-WW

Personal Support Worker

Hospital to Home WW Program

Number of Openings: 4

Division: Hospital to Home

Full/Part Time/Casual: Part Time

Program: Wellington Waterloo

Regular/Temporary: Regular

Location: Wellington County

Union: SEIU

Hours of Work: Days/ Afternoons
*weekend rotation
*approx. 45 hours bi-weekly

Posting Date: January 27, 2025

Closing Date: (INTERNAL) February 3rd, 2025

Wages: SEIU Union Wage Grid
$19.33 per hour
+ 10% Lieu Benefits

French Language Skill Requirement: N/A

This posting is for a current vacancy. Start date of March 24th, 2025.

POSITION SUMMARY:

The Personal Support Workers – Hospital to Home Waterloo Wellington Program (PSW-HHWW) enhance the quality of life of SJHC clients by providing quality and compassionate care in the form of personal care assistance, medication reminders, physical and cognitive support, and home keeping assistance. PSW-HHWW significantly assists in enabling individuals to live in a safe and healthy manner after being discharged from hospital and provides support with the Daily Activities of Living.

The PSW-HHWW works cooperatively with the program Director, Managers, Clinical Educators, Program Assistants, and other multi-discipline caregivers in providing quality client-centered care. PSW-HHWW adheres to daily care schedules and overall care plans.

Clients have recently been discharged from hospital and require more support in the daily management of their own care needs, as well as with the daily living activities, for a short period of time. In some instances, the PSW may have enhanced learning and Skills Transfer opportunities in order to provide care to a certain client population.

CORE DUTIES AND RESPONSIBILITIES

• Assisting clients with daily personal care activities, in keeping with their individual care plan
  • Bathing
  • Dressing/undressing
  • Personal hair care
  • Shaving/grooming
  • Mouth care
  • Preventative skin care
  • Bathroom activities
  • Feeding
  • Other personal hygiene tasks
• Assisting clients with daily housekeeping activities, in keeping with their individual care plan
  • Light apartment housekeeping (sweeping, tidying, dishes etc.)
  • Laundry services
  • Light meal preparation / safe food handling
• Assisting clients in daily activities which maintain adequate levels of mental / physical health and safety, in keeping with their individual care plan
  • Performing safety wellness checks
  • Medication reminders / medication administration
  • Assisting in the client’s use of medical devices
  • Living area visual scans
  • Engaging clients in positive/social conversations
  • Encouraging clients to direct and/or participate in their own care
  • Assisting clients with general mobility needs (walking, movement, positioning, fine motor movements etc.) in and around their home
  • Encouraging participation in social and/or recreational activities
  • Encouraging positive life skills
  • Assisting with basic range of motion exercises where required by the care plan
  • May be trained for additional work tasks within scope of practice (e.g., peritoneal dialysis, hemodialysis)
  • Demonstrating sensitivity and respect to clients who may be experiencing cognitive, physical, and/or mental health challenges
  • Providing emotional and social support to both clients and their family members
  • Demonstrating a positive attitude and approach towards clients as unique individuals
• Performs daily work in keeping with the established program procedures, processes, and expectations
  • Responds to client’s needs in a safe and timely manner
  • Observes and records client information/comments/issues/behaviours/changes in the client’s chart
  • Follows daily client care schedules as determined by the program Director
  • Maintains a clean and organized work environment
  • Reports critical client care information/issues to program Director right away
  • Understands and follows individual client care plans, seeks clarification from Director where care plan is unclear
  • Participating in team/group meetings
  • Other duties as requested or required

CORE COMPETENCIES

• Regularly demonstrates our mission, vision, and values:
  1. Support compassionate care, faith, and diversity
  2. Deliver quality care, pursue and share knowledge, respect diversity, remain faithful
  3. Commit to working every day with dignity, respect, service, justice, responsibility, and enquiry
• Ability to work cooperatively with others; sharing expertise and drawing on the expertise of others
• Actively promotes a healthy, supportive, and inclusive work environment
• Proactively contributes to initiatives, supporting and encouraging positive change
• Ability to demonstrate effective decision making
• Skilled at thinking about creative solutions to everyday problems
• Solid team-based approach to everyday work activities
• Good communication skills both verbal and written, with an excellent customer service mindset
• Positive and professional, with a “can do” attitude
• Willingness to regularly go the extra mile and actively support co-workers
• Ability to follow direction and listen to instruction
• Proven ability to be detail-oriented
• Maintaining ongoing compliance with corporate policies and procedures, health and safety regulations, and relevant external standards
• Participating in both internal and external training requirements
• Participating in quality improvement initiatives
• Maintaining the privacy and confidentiality of all personal health records (including both client and personal), and following all the privacy and confidentiality requirements of any and all electronic medical record systems used (including but not limited to Procura and HPG)

KEY EDUCATION AND EXPERIENCE

• PSW Certificate from an accredited training institution, required
• 1-3 years PSW experience, preferred
• Member of the PSW Registry where required by SJHC contract, preferred
• Current First Aid and/or CPR Certificate, preferred
• Training in gentle persuasive/non-violent crisis prevention, an asset
• Training and previous work experience in Medication Reminders, preferred
• Previous experience working in a community or home care setting, preferred
• Registration with HSCPOA, an asset but not required

St. Joseph’s Home Care is an equal opportunity employer, committed to equity, inclusiveness, and diversity across all our programs, practices, facilities, and team. AI is not used in our recruitment processes for the selection of candidates.

If you require any accommodations during the recruitment process, such as alternate formats of materials or accessible meeting rooms, please inform the hiring manager before your interview. Should you wish to conduct your interview in French, kindly contact our head office to arrange this in advance.

*refer to the collective agreement for hours of work and weekend rotation