Personal Support Worker (PSW), Home Support - Casual

Employment Status: Casual
Program Name: Home Support
Work Schedule: Days, Includes Weekends
On Call: No
Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position

The Personal Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, and standards. The PSW collaborates with members of the health care team in meeting the needs of clients to attain an optimal level of independence and well-being. They ensure the safety and security of clients, maintain a clean and tidy program environment, build trusting relationships with clients and caregivers, and participate in planned social and recreational activities as appropriate.

This position is eligible for the $3.00 per hour wage enhancement from the Ontario Government for all hours spent directly caring for clients.

• Observes and evaluates the client’s or family's home, personal situation, and care plan to determine if any changes are required.
• Contributes to the development of the personal support care plan under the direction of the Personal Support Program Manager.
• Implements changes to the care plan under the guidance of the Manager for safety and liability reasons.
• Reports any changes in the client’s or family's personal support needs to the supervisor.
• Performs personal support tasks reflecting the needs of the client and family, including light cleaning, meal preparation, and maintaining household safety.
• Provides personal care as directed by the Personal Support Program Manager.
• Provides simple bedside care, where required.
• Provides respite care to clients as required.
• Supports clients’ families by providing child care as needed.
• Organizes daily activities under the direction of the Personal Support Program Manager.
• Completes daily call checks and other forms as required.
• Assesses the client's pattern of communication and ability to relate.
• Communicates with appropriate members of the health team regarding the management of the client's needs.
• Functions and reports in compliance with Occupational Health and Safety legislation and VON policies.
• Other duties as assigned.

• Engages frequently with the immediate supervisor or the Personal Support Program Manager regarding client plans.

• Must have certificate in Personal Support Worker certification or Developmental Services Worker diploma.
• Must have a minimum of 2 years experience working as a PSW or DSW.
• Must have a current Standard First Aid Certificate or CPR level C Certificate.
• Some experience supporting individuals with dementia and responsive behaviours is preferred.
• Gentle Persuasive Approaches Certificate is preferred.
• Experience working with elderly or individuals living with a disability.

• Strong communication skills, both verbal and written.
• Able to communicate effectively with clients and families.
• Good assessment skills.
• Awareness of community resources.
• Ability to work effectively in a multidisciplinary team or independently.
• Able to take direction well.
• Ability to adjust to different social and economic environments.
• The capacity to adhere to strict confidentiality.

• Must have access to a personal vehicle for work and possess a current driver’s license and proof of vehicle insurance.
• A current and original copy of a satisfactory Criminal Records Check.
• A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
• Available to work flexible hours.
• The use of Personal Protective Equipment (PPE) will be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying, bending, reaching, and other movements emphasizing good body mechanics.

If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s).