Personal Support Worker- CCM

Personal Support Worker

Number of Openings: 1

Division: Community Support Service

Full/Part Time/Casual: Full Time

Program: Marketed Services – Collaborative Care Model

Regular/Temporary: Regular

Location: Hamilton Community

Union: SEIU

Hours of Work: 8am-4pm

POSITION SUMMARY:

The Personal Support Workers – Collaborative Care Model (PSW-CC) enhance the quality of life of SJHC clients by providing quality and compassionate care in the form of light to moderate personal care assistance, physical and cognitive support and home keeping assistance. PSW-CC assists in enabling individuals to continue to live independently in their own homes in a safe and healthy manner.

Collaborative Care Model clients are typically older adults living in their own homes, and who have very stable but long term chronic medical conditions, or more than one medical condition, and who may have mild cognitive impairment. These clients are capable of independent living with the addition of community links, typically have a support network of other care givers, and receive a maximum of 7 hours per week of care.

RESPONSIBILITIES:

• Assisting clients with daily personal care activities such as bathing, dressing, transfer, shaving, personal hair care, mouth care & preventative skin care, in keeping with their individual care plan.
• Assisting clients with daily housekeeping activities such as light housekeeping and meal preparation.
• Assisting clients in daily activities which maintain adequate levels of mental / physical health and safety, in keeping with their individual care plan.
• Engaging clients in positive/social conversations.
• Encouraging clients to direct and/or participate in their own care.
• Assisting clients with general mobility needs (walking, movement, positioning etc.) in and around their homes.
• Demonstrating sensitivity and respect to clients who may be experiencing cognitive, physical, and/or mental health challenges.
• Providing emotional and social support to both clients and their family members.
• Demonstrating a positive attitude and approach towards clients as unique individuals.
• Performing daily work in keeping with the established Collaborative Care Model procedures, processes and expectations.
• Observes and records client information/comments/issues/behaviours/changes in client charts located in the home, as well as daily reporting back to Manager – Marketed Services.
• Reports critical client care information/issues to Manager – Marketed Services right away.
• Understands and follows individual client care plans, seeks clarification from Managers where care plan in unclear.
• Participating in team/group meetings.
• Other duties as requested or required.

CORE COMPETENCIES:

• Regularly demonstrates our mission, vision and values.
• Ability to work cooperatively with others; sharing expertise and drawing on the expertise of others.
• Actively promotes a healthy, supportive and inclusive work environment.
• Proactively contributes to initiatives, supporting and encouraging positive change.
• Ability to demonstrate effective decision making.
• Skilled at thinking about creative solutions to everyday problems.
• Solid team based approach to every day work activities.
• Good communication skills both verbal and written, with an excellent customer service mind set.
• Positive and professional, with a “can do” attitude.
• Willingness to regularly go the extra mile and actively support co-workers.
• Ability to follow direction and listen to instruction.
• Proven ability to be detail oriented.
• Maintaining on-going compliance to corporate policies and procedures, health and safety regulations, and relevant external standards.
• Participating in both internal and external training requirements.
• Participating in quality improvement initiatives.
• Maintaining the privacy and confidentiality of all personal health records (including both client and personal), and following all the privacy and confidentiality requirements of any and all electronic medical record systems used (including but not limited to Procura and HPG).

QUALIFICATIONS:

• PSW Certificate from an accredited training institution, required.
• 1-3 years PSW experience, preferred.
• Member of the PSW Registry, preferred (may be required under some contracts).
• Current First Aid and/or CPR Certificate, preferred.
• Training in gentle persuasive/non-violent crisis prevention, an asset.
• Previous experience working in a Hub model of care, as asset.
• Access to reliable transportation and vehicle insurance, required.

St. Joseph’s Home Care is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. To request any accommodations in the recruitment process (including alternate formats of materials or accessible meeting rooms) please let the hiring manager know prior to interviewing. Should you wish to conduct your interview in the French language, please contact our head office location to make arrangements prior to interviewing.