Personal Support Worker (2024-570-CC)

Work Hours: Casual – up to 20 hours per week - Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday varies days and times dependent on availability.

Work Setting: Exclusively onsite
Salary: $22.75/hour

Application Deadline: March 07, 2025, by 11:59 pm

Competition: (2024-570-CC) Personal Support Worker (2024-570-CC) Employment Type: PSW, Bargaining Unit (3 Vacancies)

Program Overview – Assisted Living Services and Home and Cluster Care
The incumbent is responsible to the Supervisor for providing support services to clients as authorized by the Supervisor. Clients may either be living in their own home in the community or in an Assisted Living Service’s independent unit or Cluster Site. Job responsibilities are both generic to the PSW role and specific to the program area/site in which the PSW is scheduled to work. Work may be scheduled on an hourly or block of hours/shift basis.

What You Will Do

• Recognizes that she/he is assigned to work based on program needs, client preferences, and PSW skill set as required.
• Recognizes that services are client-focused and delivered in a professional and culturally sensitive manner.
• Complies with all agency, unit, and program policies and procedures as required.
• Provides service to clients relevant to the program and as authorized by the Supervisor.
• Complies with all health and safety policies and procedures.
• Able to provide service based on physical demands of the job which require physical strength, stamina, and ability to undertake frequent light to moderate lifting (10-25 kgs), and frequent walking, bending, stretching, and pulling.
• Reports any injury received at work to the Supervisor/On-call within 3 hours on the day of injury.
• Confirms his/her work schedule as required.
• Uses the Alayacare Mobile Application on their cell phone to clock in and out of their scheduled visits/shifts.
• Presents a professional image to clients and the community.
• Uses good communication and interpersonal skills to work effectively with program staff and clients as required.
• Follows all cluster routines and client service plans as indicated.
• Understands that the PSW may not report off duty until staff report to work.
• Prepares meals as per the menu cycle and consults with clients to modify the menu.
• Provides a verbal report at change of shift or break time with co-worker.
• Understands how to operate and troubleshoot equipment.
• Documents accurately in the appropriate client and program records in a timely and professional manner.
• Ensures there are sufficient groceries and supplies for use.
• Responds to building service/maintenance issues appropriately and promptly.
• Supports opportunities/activities for the clients to maximize and maintain their physical and mental abilities.

What You Bring to the Team

• Personal Support Worker Certificate and NACC Certificate (if applicable).
• Minimum one (1) year experience providing personal care to seniors and people living with disabilities.

What Will Set You Apart

• Comprehensive understanding of how to support clients in meeting their Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (iADLs).
• Strong communication skills, encompassing verbal, written, listening, and reporting abilities.
• Ability to work collaboratively and effectively within a team.
• Flexibility and sound judgment in assessing and responding to clients’ diverse needs.
• Familiarity with behavioural management techniques.
• Knowledge of gerontology issues, healthcare systems, and social services applicable to the demographic served.
• Competence in food safety handling practices.
• Physical capability to perform frequent light to moderate lifting, walking, bending, stretching, and pulling.
• First Aid and CPR certification is a valuable asset.
• Knowledge of using computers and technology-based solutions for service delivery.
• Must be adaptable to transfer between different program locations as required.
• Ability to maintain professionalism and respect in all interactions.
• Skill in following directions and exercising sound judgment in decision-making.
• Committed to working collaboratively in a team-oriented environment.
• Dedication to maintaining confidentiality and all aspects of client privacy.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.